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Debt Facts 15 Dec 2015

The festive season is here. It’s time to enjoy quality time with friends and family, wrap up the year at work, party, and of course spend spend spend. For many of us, Christmas is the time of year where our…

Client Stories 19 Nov 2015

Caring for the Carers

When Martin’s mother became ill in 2013 he took some time off work to care for her. He’d worked for the same motor dealers for 25 years but despite this, Martin lost his job because of the amount of…

Client Stories 18 Nov 2015

Worrying problem of elderly in debt

When Judith (72) looks back on the amount of debt she was in she can’t pinpoint the exact reasons why she owed so much.“It was nothing in particular, no splashing out on a car or anything like that,” she said.…

Debt Facts 12 Nov 2015

Supporting Armed Forces’ veterans

Royal Marine veteran John (64) served his country for 30 years and rose up the ranks to Warrant Officer Class 1. He saw service in Cyprus, Bosnia and both Gulf Wars and was awarded the Queen’s Gallantry Medal for action…

Industry News 5 Nov 2015

ARE YOU WORRIED ABOUT THE RISE OF INTEREST RATES? YOU’RE NOT ALONE

Living in Debt 9 Oct 2015

Looking after our Vulnerable Clients

Mel McCulloch (50) works in Helpline at PayPlan and takes calls from prospective clients who are looking for help and solutions to their debt problems Like many other PayPlan staff Mel has undergone training regarding vulnerable clients and mental health…

Client Stories 9 Oct 2015

Client Case Study – Mary

By the time Mary (57), a Sales Administrator who lives near Canterbury, contacted Payplan in 2003 she and her husband were £95,000 in debt. “It still frightens me to actually see it written down,” said Mary. “We had eight…

Living in Debt 8 Oct 2015

Extra help and support for our Vulnerable Clients

Ellie Ntalampira (23) has worked as a Client Liaison Officer with PayPlan for the last two years and her job involves talking to clients and helping them find the best solution to their debts problems. “I’ve received training to help…

Client Stories 7 Oct 2015

Client Case Study – Eric

Eric (59) used to work as a manager for a large DIY store in the North East until he had a major accident in 1991, when he broke his neck and his back. From being fit and healthy and earning…

Living in Debt 6 Oct 2015

Dealing with our Vulnerable Clients

Dominique Katzke (22) is a Case Consultant on the First Support Team in the Individual Voluntary Arrangement (IVA) Department. As a Case Consultant she assesses a client when they first come into her department to ensure they are able to…

Client Stories 5 Oct 2015

Client Case Study – Michael

Michael (41), a Care Manager for Social Services, found his debts mounting after taking out a large loan for the purchase of a caravan. “I had credit cards and other bills to pay but once I took out the…

Debt Facts 2 Oct 2015

What affects your credit rating?

Money Saving Ideas 29 Sep 2015

Top Tips for Curbing your Daily Spending Habits

It doesn’t matter how many big money decisions you make or how many tough choices you take to get your debt under control: if you’re spending too much on day-to-day stuff then you’ll struggle to fix your finances. A coffee,…

Client Stories 16 Sep 2015

Client Case Study – Harry

Harry (42), an account manager from Northampton, started gambling when he was 18 but his addiction took hold when he hit his 30s.“I started out on pub fruit machines but then I moved on to the gambling machines in the…

Client Stories 9 Sep 2015

Client Case Study – Simon

During Simon’s first marriage he admits to living beyond his means, spending money on holidays and maintaining their lifestyle. By the time he and his wife split up Simon, (42) from Derby, was left with a debt of £30,000, an…

Client Stories 26 Aug 2015

Mark Haddock – Client Case Study

When Mark’s ex-wife left she took with her his 10 credit cards and ran them all up to their limits, leaving him with a debt of £64,000.“I tried to cancel the cards but the banks told me they could only…

Client Stories 12 Aug 2015

Errol Barker – Client Case Study

Errol Barker (51) is an HGV lorry driver from Clacton-on-Sea. He was earning a good wage while working in London but when his wife Angelina became ill with depression he had to give it up and take a job nearer…

Client Stories 5 Aug 2015

Client Case Study – Janice

Janice* (43) works in sales and found herself in debt after relying on credit cards to fund her lifestyle. She previously worked in London, was earning a good wage but admits getting credit was “far too easy.”“I ended up with…

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The state of holiday spending