PayPlan Client Reviews

We work hard to provide our clients with the best possible service and as a result we’ve been lucky to receive some fantastic feedback over the years! 

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

GET FREE DEBT HELP

Fill in our simple, 3-step form to get immediate debt help and advice.


IVA Reviews (Individual Voluntary Arrangements)

IVA
5

very good all round

IVA
5

Excellent with everything they do

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
5

Pay plan changed my life I still owe a lot of money but I can hold my head high I am paying back my debts slow but sure … Thanks to Payplan no more threatening letters or bailiffs at the door a Hugh weight lifted off my shoulders .. Thank you pay plan x

IVA
5

So far had excellent service from payplan. Many thanks

IVA
5

Excellent service. Helpful and transparent.

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
5

I’ve scored a five because I have complete piece of mind,and am actually paying off my debts, which is important to me at a rate that I can afford due to Payplan, of which I wholeheartedly thank for there advise and help

IVA
5

always had excellent service and advice ,so understanding,you are not judged at any time,and i would be more than happy to pass your information on to a friends and family should they ever get into the same mess as i did.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
5

PayPlan have been helpful and understanding at every point of contact, and in helping me manage my debt. Couldn’t ask for more, and it’s such a relief to have my debt under control.

Self Employed IVA (Bespoke)
5

Very helpful staff everything done for us quick and simple

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

DMP Reviews (Debt Management Plans)

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

Just about golding my own due to health/age problems

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
4

Took the stress and frustration out of paying debts

DMP
5

I have received excellent service re my debt plan

Trust Deed Reviews

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
4

Very helpful

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
4

This has changed my life staff are great with myself very helpful.