PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
5

Pay plan have been absolutely brilliant helpful friendly staff who will support you through every stage all done without you feeling ashamed of the fact that it.s debt thats being dealt with and that your not to blame

IVA
5

very good all round

IVA
4

The IVA certainly helped us in a difficult time. We did not want to claim bankruptcy as we wanted to honor our debts as much as was financially possible and the IVA allowed us to do that. Payplan was always helpful through the process and I have recommended them to others that are having difficulties with debt. We have been disappointed that there has not been increases to the monthly spend for groceries as these have almost doubled since we started the IVA. This is not regulated by PayPlan so didn’t reflect on the service they offered us.

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

I have no issues at all. Payplan have been excellent and have made my life much better by helping me carry my load. So glad I took out an IVA with them.

IVA
5

professional quality service have dealt with my claims clearly and explained any additional queries.

IVA
4

I have been on my IVA for 48 months now. It is hard but without Payplan i do not know what i would have done. They have certainly helped me.

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
4

The advisers I have spoken to have been very kind and considerate.

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
5

I have found the services and staffing levels that payplan offer excellent and would recommend them to anyone who finds them selves in need of financial help.

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
2

Very good, very helpful and understanding staff.

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
5

The staff have always been polite and helpful.

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

DMP Reviews (Debt Management Plans)

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

DMP
5

I have received excellent service re my debt plan

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

DMP
4

Took the stress and frustration out of paying debts

DMP
5

Just about golding my own due to health/age problems

Trust Deed Reviews

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Very honest kind and patient people

Trust Deed
4

Very helpful

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

Great service no problems and kept informed of any changes etc.