PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Pay plan have been absolutely brilliant helpful friendly staff who will support you through every stage all done without you feeling ashamed of the fact that it.s debt thats being dealt with and that your not to blame

IVA
4

I have been on my IVA for 48 months now. It is hard but without Payplan i do not know what i would have done. They have certainly helped me.

IVA
5

professional quality service have dealt with my claims clearly and explained any additional queries.

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
5

always had excellent service and advice ,so understanding,you are not judged at any time,and i would be more than happy to pass your information on to a friends and family should they ever get into the same mess as i did.

IVA
5

Pay plan changed my life I still owe a lot of money but I can hold my head high I am paying back my debts slow but sure … Thanks to Payplan no more threatening letters or bailiffs at the door a Hugh weight lifted off my shoulders .. Thank you pay plan x

IVA
5

I’ve scored a five because I have complete piece of mind,and am actually paying off my debts, which is important to me at a rate that I can afford due to Payplan, of which I wholeheartedly thank for there advise and help

IVA
5

So far had excellent service from payplan. Many thanks

IVA
5

I have no issues at all. Payplan have been excellent and have made my life much better by helping me carry my load. So glad I took out an IVA with them.

IVA
5

Being in debt can be very upsetting especially when you can`t do anything about it but contacting payplan saved my life They explain everything to you and help you in every way they can making it simple and easy to sort yourself out They are life savers

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

PayPlan have been helpful and understanding at every point of contact, and in helping me manage my debt. Couldn’t ask for more, and it’s such a relief to have my debt under control.

Self Employed IVA (Bespoke)
5

Since my initial phone call to Payplan their service has been fantastic . I was totally lost with debts spiralling out of control with phone calls day and night. Payplan set up an IVA of which I am nearly half way through which has got me back on my feet with calculated monthly payments and at the end I get a second chance with a clean slate. I cannot thank them enough for their service to me.

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

Self Employed IVA (Bespoke)
5

No problems encountered at all.

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

Self Employed IVA (Bespoke)
5

Very helpful staff everything done for us quick and simple

Self Employed IVA (Bespoke)
5

I have only praise for Payplan they have helped me all the way they lifted a burden off my sholders , I would recomend Payplan to anyone .

DMP Reviews (Debt Management Plans)

DMP
5

Being able to make affordable payments have taken away a lot of the stress of trying to juggle money every month

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

DMP
5

Just about golding my own due to health/age problems

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
4

Took the stress and frustration out of paying debts

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
5

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

Trust Deed Reviews

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
4

Very helpful

Trust Deed
5

Very honest kind and patient people

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .