PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

I would recommend PayPlan to anyone. Great support at every step.

IVA
4

The IVA certainly helped us in a difficult time. We did not want to claim bankruptcy as we wanted to honor our debts as much as was financially possible and the IVA allowed us to do that. Payplan was always helpful through the process and I have recommended them to others that are having difficulties with debt. We have been disappointed that there has not been increases to the monthly spend for groceries as these have almost doubled since we started the IVA. This is not regulated by PayPlan so didn’t reflect on the service they offered us.

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
5

So far had excellent service from payplan. Many thanks

IVA
4

Got me out off a black hole!
Only one more year to go.

IVA
5

I was recommended to give Payplan a try when the debt management company I was with didn’t fulfil my needs and sort my debts out. Payplan took control, sorted my debts out and with no up front payment unlike the debt management company. Within no time I could breathe and sleep more easily. Payplan has lifted a weight off my shoulders and got me back on track and help me to manage my money better. Time has passed quickly and I have just over 2 years left before the iva is finalise.

IVA
5

I am completely satisfied with the service I receive from Payplan.

IVA
5

Excellent with everything they do

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

I have found the services and staffing levels that payplan offer excellent and would recommend them to anyone who finds them selves in need of financial help.

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
5

No problems encountered at all.

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

Self Employed IVA (Bespoke)
4

Payplan has helped me live life Again, they have been very understanding and easy to talk to, it’s been hard but in my second year now and can see light at the end of the tunnel, thank you

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

Self Employed IVA (Bespoke)
5

PayPlan have been helpful and understanding at every point of contact, and in helping me manage my debt. Couldn’t ask for more, and it’s such a relief to have my debt under control.

Self Employed IVA (Bespoke)
5

good friendly and helpful service

DMP Reviews (Debt Management Plans)

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

Being able to make affordable payments have taken away a lot of the stress of trying to juggle money every month

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

Trust Deed Reviews

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
4

Very helpful

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

Very honest kind and patient people

Trust Deed
4