PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

IVA
5

I am completely satisfied with the service I receive from Payplan.

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

This has given me the ability to sleep at night

IVA
5

This is the best thing I have ever done , before Payplan my life was so stressful , I was so worried all the time and never slept worrying bout paying bills and living day to day x once I applied and got excepted my life changed for the better . You are allocated a officer who is only a phone call away x mine is fabulous

IVA
4

Professional and courteous throughout always there when you need them

IVA
5

It’s a relief that my debt will be resolved

IVA
5

Iva was the best thing that we did, it stopped a lot of stress

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

Self Employed IVA (Bespoke)
5

I have only praise for Payplan they have helped me all the way they lifted a burden off my sholders , I would recomend Payplan to anyone .

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
5

Excellent service, everything went really smooth

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
4

Payplan has helped me live life Again, they have been very understanding and easy to talk to, it’s been hard but in my second year now and can see light at the end of the tunnel, thank you

DMP Reviews (Debt Management Plans)

DMP
5

Being able to make affordable payments have taken away a lot of the stress of trying to juggle money every month

DMP
5

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

I have received excellent service re my debt plan

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

Trust Deed Reviews

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

Very helpful

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.