PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

IVA
4

The IVA certainly helped us in a difficult time. We did not want to claim bankruptcy as we wanted to honor our debts as much as was financially possible and the IVA allowed us to do that. Payplan was always helpful through the process and I have recommended them to others that are having difficulties with debt. We have been disappointed that there has not been increases to the monthly spend for groceries as these have almost doubled since we started the IVA. This is not regulated by PayPlan so didn’t reflect on the service they offered us.

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

professional quality service have dealt with my claims clearly and explained any additional queries.

IVA
5

very good all round

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
5

This has given me the ability to sleep at night

IVA
5

I was in a difficult financial situation before Payplan arranged my IVA. Support has also been very good. Advisers always respond and feedback is regular, whether I’ve under paid or over paid my monthly due. Only issue is uncertainty as to when the IVA will end. I’m sure Payplan will inform me of my progress so far.

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
5

Excellent with everything they do

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
5

Excellent service, everything went really smooth

Self Employed IVA (Bespoke)
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
5

Since my initial phone call to Payplan their service has been fantastic . I was totally lost with debts spiralling out of control with phone calls day and night. Payplan set up an IVA of which I am nearly half way through which has got me back on my feet with calculated monthly payments and at the end I get a second chance with a clean slate. I cannot thank them enough for their service to me.

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
5

I have only praise for Payplan they have helped me all the way they lifted a burden off my sholders , I would recomend Payplan to anyone .

Self Employed IVA (Bespoke)
4

Payplan has helped me live life Again, they have been very understanding and easy to talk to, it’s been hard but in my second year now and can see light at the end of the tunnel, thank you

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

DMP Reviews (Debt Management Plans)

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
5

I have received excellent service re my debt plan

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
5

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments). I have been very impressed by all of the Payplan representatives that I have contacted; they have been consistently professional, helpful, courteous and sympathetic during what has been a difficult time for us financially. Many thanks to all at Payplan for providing this invaluable solution.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

Trust Deed Reviews

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
4

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.