PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
4

Got me out off a black hole!
Only one more year to go.

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
4

Professional and courteous throughout always there when you need them

IVA
5

I was in a difficult financial situation before Payplan arranged my IVA. Support has also been very good. Advisers always respond and feedback is regular, whether I’ve under paid or over paid my monthly due. Only issue is uncertainty as to when the IVA will end. I’m sure Payplan will inform me of my progress so far.

IVA
5

This is the best thing I have ever done , before Payplan my life was so stressful , I was so worried all the time and never slept worrying bout paying bills and living day to day x once I applied and got excepted my life changed for the better . You are allocated a officer who is only a phone call away x mine is fabulous

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
4

It certainly provides a near perfect solution to debt problems and gives you a great frame of mind.

IVA
5

I have no issues at all. Payplan have been excellent and have made my life much better by helping me carry my load. So glad I took out an IVA with them.

IVA
5

always had excellent service and advice ,so understanding,you are not judged at any time,and i would be more than happy to pass your information on to a friends and family should they ever get into the same mess as i did.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
4

Payplan has helped me live life Again, they have been very understanding and easy to talk to, it’s been hard but in my second year now and can see light at the end of the tunnel, thank you

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

I have found the services and staffing levels that payplan offer excellent and would recommend them to anyone who finds them selves in need of financial help.

Self Employed IVA (Bespoke)
5

Very helpful staff everything done for us quick and simple

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
2

Very good, very helpful and understanding staff.

Self Employed IVA (Bespoke)
5

Excellent service, everything went really smooth

Self Employed IVA (Bespoke)
5

No problems encountered at all.

DMP Reviews (Debt Management Plans)

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

Payplan are a really helpful & friendly service for people that can’t see an end to their finance situation. Would highly reccomend to people in the same situation as I feel like a heavy weight has been lifted

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

Being able to make affordable payments have taken away a lot of the stress of trying to juggle money every month

DMP
4

Took the stress and frustration out of paying debts

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Just about golding my own due to health/age problems

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

Trust Deed Reviews

Trust Deed
4

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
4

Very helpful

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.