PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

I was in a difficult financial situation before Payplan arranged my IVA. Support has also been very good. Advisers always respond and feedback is regular, whether I’ve under paid or over paid my monthly due. Only issue is uncertainty as to when the IVA will end. I’m sure Payplan will inform me of my progress so far.

IVA
5

I would recommend PayPlan to anyone. Great support at every step.

IVA
5

Iva was the best thing that we did, it stopped a lot of stress

IVA
5

I’ve scored a five because I have complete piece of mind,and am actually paying off my debts, which is important to me at a rate that I can afford due to Payplan, of which I wholeheartedly thank for there advise and help

IVA
5

very good all round

IVA
5

I have no issues at all. Payplan have been excellent and have made my life much better by helping me carry my load. So glad I took out an IVA with them.

IVA
5

All staff very helpful

IVA
5

professional quality service have dealt with my claims clearly and explained any additional queries.

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
4

Got me out off a black hole!
Only one more year to go.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

Self Employed IVA (Bespoke)
4

The advisers I have spoken to have been very kind and considerate.

Self Employed IVA (Bespoke)
5

Since my initial phone call to Payplan their service has been fantastic . I was totally lost with debts spiralling out of control with phone calls day and night. Payplan set up an IVA of which I am nearly half way through which has got me back on my feet with calculated monthly payments and at the end I get a second chance with a clean slate. I cannot thank them enough for their service to me.

Self Employed IVA (Bespoke)
5

conducted in a supporting and professional manner. Time taken to listen and address concerns. Very pleased with the support and service received.

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
5

The staff have always been polite and helpful.

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

DMP Reviews (Debt Management Plans)

DMP
5

I have received excellent service re my debt plan

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
4

Took the stress and frustration out of paying debts

Trust Deed Reviews

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
4

Trust Deed
4

Very helpful

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.