PayPlan Client Reviews

We work hard to provide our clients with the best possible service and as a result we’ve been lucky to receive some fantastic feedback over the years! 

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

It’s a relief that my debt will be resolved

IVA
5

Being in debt can be very upsetting especially when you can`t do anything about it but contacting payplan saved my life They explain everything to you and help you in every way they can making it simple and easy to sort yourself out They are life savers

IVA
5

Excellent service. Helpful and transparent.

IVA
5

So far had excellent service from payplan. Many thanks

IVA
5

Iva was the best thing that we did, it stopped a lot of stress

IVA
5

All staff very helpful

IVA
5

PayPlan and the staff have helped be to take control of my finances again. I have found the service great and really easy to use and understand.

IVA
5

I was recommended to give Payplan a try when the debt management company I was with didn’t fulfil my needs and sort my debts out. Payplan took control, sorted my debts out and with no up front payment unlike the debt management company. Within no time I could breathe and sleep more easily. Payplan has lifted a weight off my shoulders and got me back on track and help me to manage my money better. Time has passed quickly and I have just over 2 years left before the iva is finalise.

IVA
4

Got me out off a black hole!
Only one more year to go.

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
2

Very good, very helpful and understanding staff.

Self Employed IVA (Bespoke)
5

Excellent service, everything went really smooth

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
5

No problems encountered at all.

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

Self Employed IVA (Bespoke)
5

PayPlan have been helpful and understanding at every point of contact, and in helping me manage my debt. Couldn’t ask for more, and it’s such a relief to have my debt under control.

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

DMP Reviews (Debt Management Plans)

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
4

Took the stress and frustration out of paying debts

DMP
5

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments). I have been very impressed by all of the Payplan representatives that I have contacted; they have been consistently professional, helpful, courteous and sympathetic during what has been a difficult time for us financially. Many thanks to all at Payplan for providing this invaluable solution.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

I have received excellent service re my debt plan

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Just about golding my own due to health/age problems

Trust Deed Reviews

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
4

Very helpful

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

sympathetic but realistic advice provided