PayPlan Client Reviews

We work hard to provide our clients with the best possible service and as a result we’ve been lucky to receive some fantastic feedback over the years! 

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

I would recommend PayPlan to anyone. Great support at every step.

IVA
4

I have been on my IVA for 48 months now. It is hard but without Payplan i do not know what i would have done. They have certainly helped me.

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
5

I was recommended to give Payplan a try when the debt management company I was with didn’t fulfil my needs and sort my debts out. Payplan took control, sorted my debts out and with no up front payment unlike the debt management company. Within no time I could breathe and sleep more easily. Payplan has lifted a weight off my shoulders and got me back on track and help me to manage my money better. Time has passed quickly and I have just over 2 years left before the iva is finalise.

IVA
5

Very good company, great advice when you need it also great help in getting debt free.

IVA
5

very good all round

IVA
5

Iva was the best thing that we did, it stopped a lot of stress

IVA
5

This is the best thing I have ever done , before Payplan my life was so stressful , I was so worried all the time and never slept worrying bout paying bills and living day to day x once I applied and got excepted my life changed for the better . You are allocated a officer who is only a phone call away x mine is fabulous

IVA
5

PayPlan and the staff have helped be to take control of my finances again. I have found the service great and really easy to use and understand.

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
2

Very good, very helpful and understanding staff.

Self Employed IVA (Bespoke)
5

I have found the services and staffing levels that payplan offer excellent and would recommend them to anyone who finds them selves in need of financial help.

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

DMP Reviews (Debt Management Plans)

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Being able to make affordable payments have taken away a lot of the stress of trying to juggle money every month

DMP
5

Payplan are a really helpful & friendly service for people that can’t see an end to their finance situation. Would highly reccomend to people in the same situation as I feel like a heavy weight has been lifted

DMP
5

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments). I have been very impressed by all of the Payplan representatives that I have contacted; they have been consistently professional, helpful, courteous and sympathetic during what has been a difficult time for us financially. Many thanks to all at Payplan for providing this invaluable solution.

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

Trust Deed Reviews

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

Trust Deed
4

Very helpful