Contact Us
New clients
If you haven’t contacted PayPlan before, we look forward to hearing from you!
For FREE debt help and advice:
- Fill in the form with your details and one of our advisers will call you back.
- Call us FREE on 0800 316 1833 – we’re open from 8am-8pm Monday to Friday and 9am-3pm on Saturdays
More information about how we offer FREE debt advice
Existing clients
- Already in a PayPlan debt plan?
- In the process of setting up a debt plan with us?
- Already spoken to us for debt advice?
Calls from the PayPlan Support Team
We work with many customers and as such operate several teams across the UK and Lisbon to provide ongoing support and service calls. Please note our Support Team’s number is 0800 802 1510 and please be mindful of other calls contacting you claiming to be from PayPlan. Please notify us if you have any concerns about any calls you receive.
Organisations and advisers
Interested to know how you can work with PayPlan? Whether you work in the advice sector, for a creditor or you’re an employer, our partners’ section has you covered.
You’ll find everything you need to know about the training we offer, our awareness and policy campaigns, and how to become a partner.
SignVideo BSL interpretation service
We work with SignVideo which means customers using British Sign Language can video call us via a interpreter.
Our SignVideo service is available between 8am and 8pm Monday to Friday, and between 9am and 3pm on Saturdays.
To get in touch with us, you can call us using SignVideo’s app or by selecting the option below
