Contact Us

New clients

If you haven’t contacted PayPlan before, we look forward to hearing from you!

For FREE debt help and advice:

  • Fill in the form with your details and one of our advisers will call you back.
  • Call us FREE on 0800 316 1833 – we’re open from 8am-8pm Monday to Friday and 9am-3pm on Saturdays
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More information about how we offer FREE debt advice

Existing clients

  • Already in a PayPlan debt plan?
  • In the process of setting up a debt plan with us?
  • Already spoken to us for debt advice?

Contact Us

Calls from the PayPlan Support Team

We work with many customers and as such operate several teams across the UK and Lisbon to provide ongoing support and service calls. Please note our Support Team’s number is 0800 802 1510 and please be mindful of other calls contacting you claiming to be from PayPlan. Please notify us if you have any concerns about any calls you receive.

Organisations and advisers

Interested to know how you can work with PayPlan? Whether you work in the advice sector, for a creditor or you’re an employer, our partners’ section has you covered.

You’ll find everything you need to know about the training we offer, our awareness and policy campaigns, and how to become a partner. 

Visit our partners’ section

SignVideo BSL interpretation service

We work with SignVideo which means customers using British Sign Language can video call us via a interpreter.

Our SignVideo service is available between 8am and 8pm Monday to Friday, and between 9am and 3pm on Saturdays.

To get in touch with us, you can call us using SignVideo’s app or by selecting the option below