Client story: Fraud victim Harry encourages others to reach out for support

As part of Debt Awareness Week, we caught up with Harry, a former PayPlan client. Harry finished his Debt Management Plan (DMP) with us last year and wanted to share his experience with others to encourage them to reach out…

Client story: Ellie hopes to help others struggling with bipolar disorder and their debts

In our latest case study, we caught up with our client Ellie, who wanted to share her story in order to help other people who were struggling with bipolar disorder and their debts, to encourage them to reach out to…

PayPlan and the National Bereavement Service: a client case study

This blog tells the story of a customer's experience getting support from PayPlan and the National Bereavement Service and how the two organisations helped them move forward following a bereavement.

A client’s story: Tania shares her experience of being in debt and how she managed to become debt-free

As part of Talk Money Week, we caught up with Tania, a former PayPlan client. Tania has just finished her Debt Management Plan (DMP) with free debt advice provider PayPlan, after a three-year period and wants to share her experience…

Client story: Maggie “I was terrified of bailiffs turning up at my door”

Read about how Maggie turned her finances around when her debts began to spiral out of control.

Client story: Chris “You won’t regret reaching out”

Chris contacted PayPlan after the breakdown of his marriage. He works in the Police and was concerned being in debt may affect his career. Read his story here.

Client Story – Amy

How much debt were you in when you asked PayPlan for help? When I initially called PayPlan to see if they could help me, I was in around £15,000 worth of debt. I said to the person on the phone…

Client Story: “My life is very different now that I’m debt-free”

As part of 2019 Mental Health Awareness Week, we want to share a story about one of our clients who found themselves in financial difficulty and the effect it has had on their life. Christina Burns is a mother of…

Has Universal Credit been a failure? – We asked our clients

With food bank use still rife across the UK and a considerable amount of in-work families still needing to use food banks, the controversy over Universal Credit rages on. In order to make sense of how well Universal Credit is…

Become debt free – 5 tips from a PayPlan client

Want some motivation this fine Monday morning? Nothing inspires us more than the story of a PayPlan client who successfully became debt free. Alongside our many success stories, these helpful tips and tricks from our previous client, Andy, could help you…

Case Study – Mike

Mike (50) first came to PayPlan in 2012 with £17,000 of debt. Mike needed to carry out some urgent maintenance on the property where he lived.

Case Study – Katie

Katie (30) reached out to PayPlan when she was 25 years old, and had £12,000 worth of debt. Katie went to university and when she graduated had a student overdraft of £2,000 as well as a credit card. At the…

Case Study – Richard

Richard (38) reached out to PayPlan in 2008 with £15,000 of debt. The company that Richard was working for at the time were unreliable at paying wages. They would sometimes pay employees less one month and more the month after…

Case Study – Scott

Scott (32) came to PayPlan 5 years ago with £6,000 worth of debt. The majority of his debts were with credit cards, payday loans and catalogues. At the time, he was also in a relationship with someone who was constantly…

Case Study – Luke

Luke (44) had around £14,500 worth of debt when he first came to PayPlan in 2010. Luke was in full-time employment, but his partner had a long term illness, which required both financial and emotional support. Although after some time…

Client Case Study – Dave

Dave (49) owed about £55,000 worth of debt to creditors when he reached out to PayPlan for help, over 10 years ago.

Caring for the Carers

  When Martin’s mother became ill in 2013 he took some time off work to care for her. He’d worked for the same motor dealers for 25 years but despite this, Martin lost his job because of the amount of…