Blog | Free Debt Advice

News and Stories 3 Nov 2023

Understanding economic abuse – why your voice matters this Talk Money Week

News and Stories 1 Nov 2023

PayPlan enhances customer support with on-demand interpreting service

We’re taking our customer support to a new level by partnering with LanguageLine Solutions, to offer real-time interpreting in up to 240 different languages.In line with our commitment to our Consumer Duty responsibilities, the partnership with LanguageLine will ensure that…

Money Management 27 Oct 2023

£300 cost of living payments in November – what you need to know

Between 31st October and 19th November 2023, millions of low-income households will receive a £300 cost of living payment from the UK government to help with rising bills this winter.This is the second instalment of three payments, which will total…

Industry News 23 Oct 2023

PayPlan celebrates second Debt Advice Provider of the Year award

PayPlan has been named Debt Advice Provider of the Year for the second time in 2023 after a successful evening at the National Credit Awards.Led by Money Age UK, The National Credit Awards recognise outstanding achievement in the UK credit…

Client Stories 17 Oct 2023

My PayPlan Story: Former nurse and domestic abuse victim’s life-changing support from PayPlan

In our latest case study, we caught up with our client Maria, who wanted to share her story and help other people who’ve been victims of domestic and economic abuse to encourage them to reach out for support.BackgroundMaria worked as…

Industry News 13 Oct 2023

PayPlan named ‘Debt Advice Provider of the Year’ for third year in a row

We celebrated a hat-trick of award wins after being named ‘Debt Advice Provider of the Year’ for the third consecutive year at Credit Strategy’s prestigious Vulnerability Awareness Gala.With 65% of our clients starting their journey online, and 93% of those…

Industry News 12 Oct 2023

PayPlan are supporting the UK’s first ever national nursing festival and expo, Nursing Live

Living in Debt 6 Oct 2023

Putting your mental health first when you’re dealing with debt – World Mental Health Day 2023

World Mental Health Day takes place on Tuesday, October 10, and is an opportunity to raise awareness, improve your knowledge and take action to improve your mental health.Looking after your mental health is important for everyone, and is vital to…

News and Stories 28 Sep 2023

PayPlan becomes Trauma Research UK’s first referral partner

PayPlan, one of the UK’s largest free debt advice providers, has committed its support to Trauma Research UK after becoming its first referral partner.Trauma Research UK is a national charity dedicated to making a difference, providing support and recovery programmes…

Industry News 26 Sep 2023

October energy price cap – will energy prices increase or decrease?

From October 1st, the energy price cap will be set at £1,923 a year for a typical household that uses gas and electricity and pays by Direct Debit. The price cap, which limits how much your energy supplier can charge you…

News and Stories 21 Sep 2023

PayPlan manager championed by Trauma Research UK

PayPlan’s Vulnerability Champion, Natalie Sentance, has been presented with an award as recognition for her work at Trauma Research UK.Natalie is one of 13 mentors across the country for Trauma Research UK, which supports individuals who have experienced trauma.Natalie received…

Money Management 19 Sep 2023

How can UK Savings Week help you start building a better future?

What is UK Savings Week?UK Savings Week was launched in 2022 and is supported by The Buildings Society Association, the trade body of UK building societies and seven large credit unions. The idea behind the week is to raise awareness…

Industry News 15 Sep 2023

PayPlan finalists in three categories at Vulnerability Awareness Gala Awards

We’re excited to announce that we’ve been named finalists across three categories at this year’s Vulnerability Awareness Gala Awards.The shortlist is for:‘Debt Advice Provider of the Year’ in the Collections and Customer Service Awards (CCS)‘Best Vulnerable Customer Support Team’ in…

News and Stories 15 Sep 2023

Working together with NADP

Industry News 7 Sep 2023

PayPlan wins two awards at the 2023 Consumer Credit Awards!

It’s a proud day for us at PayPlan today as we celebrate winning Best Financial Support Provider and Treating Customers Fairly Champion at the 2023 Consumer Credit Awards!The awards – now in their eighth year – are run annually by…

In other news 30 Aug 2023

Raising awareness of World Alzheimer’s Month

As we are reaching the end of August we are raising awareness and recognising that September is World Alzheimer’s Awareness Month, with World Alzheimer’s Day taking place on the 21st September. World Alzheimer’s Day is a global opportunity to raise…

Industry News 22 Aug 2023

FCA Loan Fee Fraud

This Summer the cost of living crisis is exerting more pressure than ever on people’s finances, with 55% of UK adults more worried about money this year than last year*. This is pushing people into borrowing more money than they…

Industry News 14 Aug 2023

Understanding the Mortgage Charter

If you’re a mortgage holder worrying about rising interest rates, you may have heard about the recently introduced Mortgage Charter.As the cost of living crisis continues and interest rates keep increasing, many households are feeling the impact.For those already on…

Money Saving Ideas 27 Jul 2023

How to save money this summer holidays

The school holidays have arrived, and you may be worrying about your costs increasing whilst your children are off school. We know filling six weeks with activities can be hard work to plan but also can cost a fortune, especially…

News and Stories 21 Jul 2023

Finalists at the Consumer Credit Awards

We are so excited to announce PayPlan are finalists in two categories at the Consumer Credit Awards 2023. The two categories are;Treating customers fairly champion Best financial support provider The Consumer Credit Awards are run by Smart Money People, the UK’s dedicated…

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