It’s a proud day for us at PayPlan today as we celebrate winning Best Financial Support Provider and Treating Customers Fairly Champion at the 2023 Consumer Credit Awards!

The awards – now in their eighth year – are run annually by Smart Money People, a platform dedicated to reviews for financial services in the UK, aiming to assist consumers in making informed decisions.

It’s the second year in a row that PayPlan have won the Best Financial Support Provider award, thanks to overwhelmingly positive feedback from our customers and an overall rating of 4.97/5.

Payplan’s Partnerships Director, Peter Munro expressed his pride in the prestigious awards, stating, “We’re thrilled to have won these two incredible awards at the 2023 Consumer Credit Awards. The awards are a true testament to the dedication and hard work of our entire team, and it’s heartening to see that our customers appreciate the effort we put into assisting them on their debt-free journey.

“It’s been a challenging year for the UK population, with inflation, rising interest rates and economic uncertainty, so expert support and debt advice have never been more critical or in demand.

“Our customers really are at the heart of everything that we do; we understand that they’re individuals and families facing real-life financial challenges which can have a huge effect on their lives, so the fact that these awards are based on their feedback makes them even more important to us.

“The Treating Customers Fairly Champion award reflects our commitment to supporting vulnerable customers through a challenging financial period and helping them reduce their debts in the way most suited to their situation.

“No matter their circumstances, we aim to help anyone who reaches out to us regain control of their finances, reduce their stress and feel reassured – so to win Best Financial Support Provider for the second year running shows that our entire team are doing an incredible job.”

If you’re worried about your finances and in need of expert debt advice, we’re here to help! Contact us on 0800 316 1833 to get started.