attending court when summonsed
Demand rises for National Domestic Abuse Helpline
In other news 7 Aug 2020

Demand rises for National Domestic Abuse Helpline

Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website…

PayPlan and Santander raise awareness of domestic abuse
Industry News 14 Jul 2020

PayPlan and Santander raise awareness of domestic abuse

Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…

PayPlan’s support for tenants in financial difficulty
News and Stories 10 Jun 2020

PayPlan’s support for tenants in financial difficulty

Rachel Duffey, CEO of PayPlan, blogs about the bespoke support on offer for Housing Associations. This unique service has been developed in partnership with Orbit Group, as part of their Better Days community investment programme.PayPlan has been providing free debt…

Computer Says No – Council Tax with Alan Murdie, LL.B
News and Stories 13 Jan 2020

Computer Says No – Council Tax with Alan Murdie, LL.B

Alan Murdie, LL. B, Barrister gives his views on council tax in this guest blog: I have long maintained that council tax is an example of a science fiction scenario, where the computers have taken over. This has been a…

Here’s Why Your Bank Balance May be About to Shrink
Competitions 5 Dec 2019

Here’s Why Your Bank Balance May be About to Shrink

New rules from the Financial Conduct Authority (FCA) are shaking up the way bank balances are presented to account holders. Here’s why your bank balance is going to look a little bit different… What’s going on?The FCA – a financial regulatory…

Is Christmas Unaffordable for the Average Household?
News and Stories 28 Nov 2019

Is Christmas Unaffordable for the Average Household?

Recent research from PayPlan has found that over half of parents will rely on their credit cards to cover their essential living costs this Christmas.Christmas is a time for spending with loved ones, but this usually results in overspending and…

Let’s talk debt and pensions during Talk Money Week 2019
News and Stories 28 Oct 2019

Let’s talk debt and pensions during Talk Money Week 2019

What is Talk Money Week?Personal finance is often seen as a taboo subject but Talk Money Week is here to help break the stigma. Running from 18-22 November 2019, this year the campaign will be focused on pensions.Organised as part…

What impact are Buy Now, Pay Later schemes having on consumers?
News and Stories 11 Oct 2019

What impact are Buy Now, Pay Later schemes having on consumers?

What is a buy now, pay later scheme?Buy now, pay later (BNPL) schemes are offered to customers at the point of purchase to allow them to spread the cost of what they are buying. Some retailers offer these services in-house…

Shout: Supporting People in Crisis
News and Stories 10 Sep 2019

Shout: Supporting People in Crisis

In recognition of World Suicide Prevention Day, we’re speaking to PayPlan Team Leader and ‘Shout’ volunteer Laura Evans. We sat down with Laura to find out more about how Shout offers support to people in crisis. Hi Laura, what can…

Samaritans and PayPlan talk on suicide prevention
Living in Debt 10 Sep 2019

Samaritans and PayPlan talk on suicide prevention

Every year in September, organisations around the world campaign to raise awareness of suicide prevention for World Suicide Prevention Day. That’s why we’ve teamed up with the Samaritans to talk about suicide prevention ready for #WorldSuicidePreventionDay. Why is it important…

Sub-prime credit cards: are they worth the risk?
News and Stories 18 Jul 2019

Sub-prime credit cards: are they worth the risk?

Trying to get credit when you’re in debt, or have a poor credit score, can be incredibly frustrating.  It might be the case that you’ve got a less-than-ideal credit score due to a County Court Judgment a few years ago,…

Don’t be fooled by fake websites!
News and Stories 5 Jul 2019

Don’t be fooled by fake websites!

Are you worried about fake websites? We know that there’s no shortage of debt advice companies in the UK. Some, like us, offer free advice and free debt management plans, whilst others offer free advice but charge both a set-up…

Client Story – Amy
Client Stories 20 May 2019

Client Story – Amy

How much debt were you in when you asked PayPlan for help? When I initially called PayPlan to see if they could help me, I was in around £15,000 worth of debt. I said to the person on the phone…