National Domestic Abuse Helpline
PayPlan and Santander raise awareness of domestic abuse
Industry News 14 Jul 2020

PayPlan and Santander raise awareness of domestic abuse

Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…

PayPlan’s support for tenants in financial difficulty
News and Stories 10 Jun 2020

PayPlan’s support for tenants in financial difficulty

Rachel Duffey, CEO of PayPlan, blogs about the bespoke support on offer for Housing Associations. This unique service has been developed in partnership with Orbit Group, as part of their Better Days community investment programme.PayPlan has been providing free debt…

PRESS RELEASE: PayPlan warns about future demand for debt advice
News and Stories 8 Apr 2020

PRESS RELEASE: PayPlan warns about future demand for debt advice

One of the UK’s free debt advice providers, PayPlan, has said it expects to see a huge surge in demand for debt advice when the current temporary relief being offered by lenders comes to an end.The FCA called for interest…

Here’s Why Your Bank Balance May be About to Shrink
Competitions 5 Dec 2019

Here’s Why Your Bank Balance May be About to Shrink

New rules from the Financial Conduct Authority (FCA) are shaking up the way bank balances are presented to account holders. Here’s why your bank balance is going to look a little bit different… What’s going on?The FCA – a financial regulatory…

Is Christmas Unaffordable for the Average Household?
News and Stories 28 Nov 2019

Is Christmas Unaffordable for the Average Household?

Recent research from PayPlan has found that over half of parents will rely on their credit cards to cover their essential living costs this Christmas.Christmas is a time for spending with loved ones, but this usually results in overspending and…

Let’s talk debt and pensions during Talk Money Week 2019
News and Stories 28 Oct 2019

Let’s talk debt and pensions during Talk Money Week 2019

What is Talk Money Week?Personal finance is often seen as a taboo subject but Talk Money Week is here to help break the stigma. Running from 18-22 November 2019, this year the campaign will be focused on pensions.Organised as part…

What impact are Buy Now, Pay Later schemes having on consumers?
News and Stories 11 Oct 2019

What impact are Buy Now, Pay Later schemes having on consumers?

What is a buy now, pay later scheme?Buy now, pay later (BNPL) schemes are offered to customers at the point of purchase to allow them to spread the cost of what they are buying. Some retailers offer these services in-house…

Talking Money Matters on World Mental Health Day
Competitions 9 Oct 2019

Talking Money Matters on World Mental Health Day

World Mental Health Day takes place on 10th October 2019. Results from a recent PayPlan survey, along with advice from the Samaritans, highlight the importance of seeking money advice sooner to try and support mental health problems. What is World Mental…

Samaritans and PayPlan talk on suicide prevention
Living in Debt 10 Sep 2019

Samaritans and PayPlan talk on suicide prevention

Every year in September, organisations around the world campaign to raise awareness of suicide prevention for World Suicide Prevention Day. That’s why we’ve teamed up with the Samaritans to talk about suicide prevention ready for #WorldSuicidePreventionDay. Why is it important…

Sub-prime credit cards: are they worth the risk?
News and Stories 18 Jul 2019

Sub-prime credit cards: are they worth the risk?

Trying to get credit when you’re in debt, or have a poor credit score, can be incredibly frustrating.  It might be the case that you’ve got a less-than-ideal credit score due to a County Court Judgment a few years ago,…

Don’t be fooled by fake websites!
News and Stories 5 Jul 2019

Don’t be fooled by fake websites!

Are you worried about fake websites? We know that there’s no shortage of debt advice companies in the UK. Some, like us, offer free advice and free debt management plans, whilst others offer free advice but charge both a set-up…

Client Story – Amy
Client Stories 20 May 2019

Client Story – Amy

How much debt were you in when you asked PayPlan for help? When I initially called PayPlan to see if they could help me, I was in around £15,000 worth of debt. I said to the person on the phone…

An Expert Opinion… Debt Relief Order with Diane Watson
Debt Facts 5 Apr 2019

An Expert Opinion… Debt Relief Order with Diane Watson

Hi Diane, can you briefly explain what it is you and the Debt Relief Order team do here at PayPlan?My role is the Competent Authority Liaison, which means I’m the link between PayPlan and the Insolvency Service. I’m also an…