News and Stories
13 Jan 2023
News and Stories
9 Jan 2023
PayPlan continues work with Plain Numbers as three more staff members become practitioners
PayPlan continues to act on its commitment to improving its services for customers with low numeracy levels after a second wave of staff became Plain Numbers practitioners.Plain Numbers help firms support their customers by presenting numbers and data in a…
News and Stories
15 Dec 2022
Get your finances back on track in 2023
Whether you’ve got debts to pay off or want to begin putting any spare cash aside each month, we’ve put some tips together to help you on the road to your financial goal in 2023.A New Year’s resolution can often…
News and Stories
15 Dec 2022
Fears over debt as people could turn to loan sharks to cover Christmas
Experts have warned that unscrupulous lenders could try to cash in on the festive period as households struggle to cope with rising food, fuel and energy bills.Loan sharks are targeting vulnerable people seeking credit and trapping them into a cycle…
News and Stories
18 Nov 2022
Key takeaways from the Autumn Budget Statement – what does it mean for you?
Chancellor Jeremy Hunt delivered his Autumn Statement on Thursday (November 17), outlining plans designed to tackle rising prices and restore the UK's credibility with international markets.
News and Stories
4 Nov 2022
PayPlan nominated for Debt Advice Provider of the Year at Credit Strategy Collections & Customer Service Awards
We’re delighted to share that we’ve been nominated for the Debt Advice Provider of the Year award.Last year, we beat off stiff competition in this category at the Credit Strategy Collections & Customer Service Awards – and we’re hoping to…
News and Stories
13 Oct 2022
Helping you prepare for rising interest rates
News and Stories
10 Oct 2022
PayPlan marks World Mental Health Day with ways to find support if you or a loved one are struggling
Debt problems and poor mental health can often be closely intertwined. So, to mark World Mental Health Day, we’re highlighting ways to improve mental health, how to find help for yourself or a loved one, and how to potentially prevent…
News and Stories
9 Aug 2022
Everything you need to know about the £400 government energy bill discount
All households in England, Scotland and Wales are set to receive £400 in energy bill discounts as part of the new cost of living help package by the government – and here’s everything you need to know about how and…
News and Stories
5 Aug 2022
Understanding inflation, the rise in UK interest rates and what it means for you
The Bank of England has increased interest rates by half a percentage point from 1.25% to 1.75%. The move is the largest single increase for 27 years and is an attempt to slow down the rate at which prices are…
News and Stories
25 Apr 2022
A review of our first Vitality Week
Wellbeing is a subject very close to our heart here at PayPlan, and, over the years we’ve learned debt can have a very damaging effect on personal wellbeing, which is why we work with several specialist partners to ensure our…
News and Stories
31 Mar 2022
RCN Foundation partners with PayPlan to support healthcare workers in financial difficulty
RCN (Royal College of Nursing) Foundation has partnered with free debt advice provider, PayPlan, to support nurses, midwives and healthcare support workers get their finances back on track.
News and Stories
24 Mar 2022
PayPlan CEO listed on Credit 500 Index
Our CEO, Rachel Duffey, has been featured on the Credit Strategy’s new Credit 500, an index of the most influential people in consumer and commercial credit in 2022.
News and Stories
17 Jan 2022
PayPlan partners with Bipolar UK to provide further support to people with mental health conditions
News and Stories
30 Nov 2021
PRESS RELEASE: Rising costs will make it harder for families to put food on the table, says PayPlan’s Autumn Income Shock Survey
PayPlan, one the largest UK providers of free debt advice, has released the results from its Autumn Income Shock Survey, commissioned to understand the growing impact of inflation on people in financially vulnerable situations.
Industry News
23 Nov 2021
PayPlan partners with Plain Numbers to tackle low numeracy levels
We've joined forces with Plain Numbers, an organisation dedicated to helping firms support their customers who struggle with numbers and data.
News and Stories
16 Sep 2021
IMPORTANT NOTICE
IMPORTANT NOTICE: it has come to our attention that our main phone number (0800 280 2816) is being used fraudulently, and a small number of people have been receiving calls from someone trying to obtain their financial information and being…
News and Stories
2 Sep 2021
PayPlan welcomes new council tax arrears guidance, but also calls for further reform
We welcome new Government guidance which asks local authorities to improve the way they collect council tax arrears and have more consideration for residents with vulnerabilities. But we also believe more should be done.
News and Stories
10 Aug 2021
PayPlan launches referral partnership with GamCare
We’ve strengthened our existing relationship with GamCare by setting up a pilot referral partnership with the charity’s Leeds Community Gambling Service to help people who’ve got into debt.
News and Stories
13 Nov 2020
PayPlan team raises £1,500 for Broxtowe Women’s Project
The team at PayPlan have been busy raising money for East-Midlands domestic abuse charity Broxtowe Women’s Project (BWP).BWP offers support for individuals directly and indirectly affected by domestic abuse, but they also work with businesses (like PayPlan) to help staff…