Written by PayPlan
IMPORTANT NOTICE: it has come to our attention that our main phone number (0800 280 2816) is being used fraudulently, and a small number of people have been receiving calls from someone trying to obtain their financial information and being abusive. We are taking all necessary steps to resolve this…
Written by Hannah S
We welcome new Government guidance which asks local authorities to improve the way they collect council tax arrears and have more consideration for residents with vulnerabilities. But we also believe more should be done.Alistair Chisholm, Head of Advice Sector Policy and Partnerships at PayPlan, said: “We’re delighted to see Government…
Written by PayPlan
We’ve strengthened our existing relationship with GamCare by setting up a pilot referral partnership with the charity’s Leeds Community Gambling Service to help people who’ve got into debt. GamCare is the UK’s leading provider of free information, advice and support for anyone harmed by gambling – and debt advice is…
Written by Tom James
The team at PayPlan have been busy raising money for East-Midlands domestic abuse charity Broxtowe Women’s Project (BWP).BWP offers support for individuals directly and indirectly affected by domestic abuse, but they also work with businesses (like PayPlan) to help staff understand how best to support customers suffering from domestic abuse,…
Written by PayPlan
In this guest blog, Alan Murdie, LL.B, Barrister discusses why he believes people should attend court when summonsed. When I was at Bar School in the 1980’s, we were essentially taught:“You will be a barrister with rights to appear in all courts and tribunals. You will be instructed by a solicitor.…
Written by Lizzie Marlow
Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website visits.In response to COVID, Refuge launched a new ‘live chat’…
Written by Lizzie Marlow
Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help since the lockdown. With this added pressure, there has arguably…
Written by PayPlan
May is one of our Debt Adviser Case Officers. She helps people online, over the phone and, more recently, on video calls to take control of their finances. Over the last few months, like many of us, May’s working environment has completely changed. In this blog, May tells us more…
Written by PayPlan
Rachel Duffey, CEO of PayPlan, blogs about the bespoke support on offer for Housing Associations. This unique service has been developed in partnership with Orbit Group, as part of their Better Days community investment programme.PayPlan has been providing free debt advice for over 25 years. Over that time, we have…
Written by Lizzie Marlow
Free debt advice provider, PayPlan, has launched a new enhanced Business and Self-Employed Debt Advice Team for people who are self-employed, or run their own business, and need help with debt. With the current economic climate impacting almost five million self-employed people and six million small businesses across the UK,…
Written by Tom James
One of the UK’s free debt advice providers, PayPlan, has said it expects to see a huge surge in demand for debt advice when the current temporary relief being offered by lenders comes to an end.The FCA called for interest and charges to be frozen on all loans and credit…
Written by Will Lyon
Alan Murdie, LL. B, Barrister gives his views on council tax in this guest blog: I have long maintained that council tax is an example of a science fiction scenario, where the computers have taken over. This has been a theme for many years in stories where human beings end…
Written by Tom James
New rules from the Financial Conduct Authority (FCA) are shaking up the way bank balances are presented to account holders. Here’s why your bank balance is going to look a little bit different… What’s going on?The FCA – a financial regulatory body in the UK – has brought in new rules…
Written by Tom James
Recent research from PayPlan has found that over half of parents will rely on their credit cards to cover their essential living costs this Christmas.Christmas is a time for spending with loved ones, but this usually results in overspending and denting the bank balance. There’s a lot of pressure to…
Written by Tom James
Christmas can be one of the most expensive times of the year for families in the United Kingdom. A new study conducted by PayPlan has found that many parents will even need to rely on the support of relatives, finance deals and their credit cards to make it through the…
Written by Tom James
What is Talk Money Week?Personal finance is often seen as a taboo subject but Talk Money Week is here to help break the stigma. Running from 18-22 November 2019, this year the campaign will be focused on pensions.Organised as part of the Financial Capability Strategy for the UK, the aim…
Written by Tom James
What is a buy now, pay later scheme?Buy now, pay later (BNPL) schemes are offered to customers at the point of purchase to allow them to spread the cost of what they are buying. Some retailers offer these services in-house and other use external companies who specialise in this.When choosing…
Written by Tom James
World Mental Health Day takes place on 10th October 2019. Results from a recent PayPlan survey, along with advice from the Samaritans, highlight the importance of seeking money advice sooner to try and support mental health problems. What is World Mental Health Day?Campaigned for by the Mental Health Foundation and recognised…
Written by Will Lyon
In recognition of World Suicide Prevention Day, we’re speaking to PayPlan Team Leader and ‘Shout’ volunteer Laura Evans. We sat down with Laura to find out more about how Shout offers support to people in crisis. Hi Laura, what can you tell us about Shout? Shout is a national non-profit…
Written by Tom James
Every year in September, organisations around the world campaign to raise awareness of suicide prevention for World Suicide Prevention Day. That’s why we’ve teamed up with the Samaritans to talk about suicide prevention ready for #WorldSuicidePreventionDay. Why is it important to talk about suicide? According to the Samaritans’ website[i], there…
