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News and Stories 7 Feb 2024

How to protect yourself from online scams

Staying safe online is becoming increasingly difficult as cyberattacks become more sophisticated.Whether it be impersonating someone you know or an organisation/business that you trust, cybercriminals encourage individuals to share personal or sensitive information or click on malicious web links or…

News and Stories 1 Feb 2024

Join the nation’s biggest mental health conversation

We’re celebrating Time to Talk Day today (February 1st), the nation’s biggest mental health conversation.The annual awareness day, by Mind and Rethink Mental Illness, is a day for you. It’s a chance for you to be open with your friends,…

News and Stories 30 Jan 2024

NHS Talking Therapies can help

The NHS is encouraging anyone struggling with feelings of depression or anxiety, such as excessive worry, panic attacks, social anxiety, post-traumatic stress or obsessions and compulsions, to seek help through NHS Talking Therapies services.The services are effective, confidential and free…

News and Stories 15 Jan 2024

Take advantage of PayPlan’s free money-saving tool BudgetSmart

Our online money tool, BudgetSmart, helps you maximise your income, reduce your spending and find savings in every corner of your finances.The interactive tool has hundreds of money-saving tips across eight core categories, including support with energy and water bills,…

News and Stories 1 Nov 2023

PayPlan enhances customer support with on-demand interpreting service

We’re taking our customer support to a new level by partnering with LanguageLine Solutions, to offer real-time interpreting in up to 240 different languages.In line with our commitment to our Consumer Duty responsibilities, the partnership with LanguageLine will ensure that…

News and Stories 28 Sep 2023

PayPlan becomes Trauma Research UK’s first referral partner

PayPlan, one of the UK’s largest free debt advice providers, has committed its support to Trauma Research UK after becoming its first referral partner.Trauma Research UK is a national charity dedicated to making a difference, providing support and recovery programmes…

News and Stories 21 Sep 2023

PayPlan manager championed by Trauma Research UK

PayPlan’s Vulnerability Champion, Natalie Sentance, has been presented with an award as recognition for her work at Trauma Research UK.Natalie is one of 13 mentors across the country for Trauma Research UK, which supports individuals who have experienced trauma.Natalie received…

News and Stories 15 Sep 2023

Working together with NADP

Who are PayPlan?Since we started PayPlan almost 31 years ago we’ve helped over 1 million people to become debt-free, and every year we help over 100,000 more people with their finances – something we’re immensely proud of.We continue to keep…

News and Stories 21 Jul 2023

Finalists at the Consumer Credit Awards

We are so excited to announce PayPlan are finalists in two categories at the Consumer Credit Awards 2023. The two categories are;Treating customers fairly champion Best financial support provider The Consumer Credit Awards are run by Smart Money People, the UK’s dedicated…

News and Stories 12 Jul 2023

Reflecting on World Wellbeing Week

Reflecting on World Wellbeing WeekIn June, we celebrated World Wellbeing Week. The week-long event reminds people worldwide to pause and take a moment to prioritise their mental, physical, emotional, social, financial, and occupational wellbeing. Each of these factors are a…

News and Stories 12 Jul 2023

From 19th to 25th June, Mencap are hosting Learning Disability Week.

From 19th to 25th June, Mencap are hosting Learning Disability Week.Learning Disability Week highlights the amazing achievements of the 1.5 million people in the UK diagnosed with a learning disability. This year, Mencap are busting the myths associated with learning…

News and Stories 18 May 2023

PayPlan CEO Rachel Duffey features on Credit 500 Index

We are pleased to announce our CEO, Rachel Duffey has been named on Credit Strategy’s Credit 500 list for a successive year – earning a place among the most influential people in consumer and commercial credit in 2023.From joining PayPlan 22…

News and Stories 16 May 2023

Mental Health Awareness Week 2023

Everyone experiences anxiety at some point in their life.Whether it’s a student feeling nervous about exams, a couple as they stand at the altar or someone that’s struggling to pay their utility bills, anxiety comes in all shapes and sizes.However,…

News and Stories 27 Apr 2023

First round of Cost of Living Payments – are you eligible?

From today until 17th May, millions of households across the UK will be receiving the £301 first round of Cost-of-Living payments.Following the initial £650 payment received by more than eight million people last year, the Government are providing a further…

News and Stories 26 Apr 2023

Stop Food Waste Day – 26 April

Starting in the USA in 2017, Stop Food Waste Day is now recognised all over the world and this year, it’s taking place on Wednesday 26 April.The factsAccording to The Felix Project, a London-based food redistribution charity, the UK wastes…