ratto wrote:Thanks Nicky,
it just seemed a bit weird seeing as i phoned Payplan in first place and they set the appointment up.
I was with Payplan for a bit, and from what I can remember, I think this is quite the normal procedure as Nicky said. I think basically FCL do the analysis in the first place
At the end of the day, its always your choice, its just better to know whats available.
They used to use the FCL name when making calls as then if no-one else in the family was aware they didn't become aware because of the name....