Debt Counsellor Of The Year – Credit Today Awards 2009

Written by PayPlan on 22 May 2009

Payplan’s Debt Counsellor Of The Year

Payplan’s specialist money adviser Diane Watson, has been voted ‘Debt Counsellor of the Year’ at the tenth annual Credit Today awards in London. Diane was amongst four other experts from leading debt advice providers all shortlisted to win this prestigious title. However, the judges at Credit Todayrecognised her twelve years experience and expertise in providing free financial advice to those who need it the most – and the title was won. Debt Counselling Expert Judges assessed nominees from 70 companies using a very specific set of criteria. To become ‘Debt Counsellor of the Year’, Diane had to demonstrate and provide evidence of her technical and legal knowledge of the debt advice sector, her strong counselling and communication skills, and her commitment to raising awareness of debt issues within the retail, corporate and voluntary sectors. On receiving the award, Diane said:
“I was delighted and overwhelmed! The evening has been an experience to remember, and I’m so pleased to win this award for myself and for Payplan.”
John Fairhurst, Payplan’s Managing Director, said:
“Diane is an ambassador for Payplan and I’m delighted that her expertise in client care and providing debt advice has been recognised by Credit Today. This award is richly deserved and everyone in Payplan is very proud of Diane’s achievement.”

Notes to Editors

About Diane Watson Diane Watson is a trained money adviser with twelve years experience. She manages Payplan’s Special Advice Team, which is responsible for requesting medical write-offs for terminally ill clients, offering advice and guidance to clients who have no surplus income, looking after clients waiting to go into a debt management plan or an IVA, and offering specific debt advice including bankruptcy and repossession. The tenth Credit Today awards were held at The Grosvenor Hotel, London on Thursday, 14 May. Over 70 companies were shortlisted in 22 categories and over 1,100 guests took part in the celebrations. About Payplan Payplan provides free, ethical and immediate debt advice to over 100,000 people every year, working closely with organisations in the field of money advice and consumer and employee welfare. Payplan have excellent relationships with both creditors and consumer groups, such as National Debtline, the Citizens Advice Bureau and high street lenders. Freephone: 0800 280 2816, six days a week to speak to an experienced debt adviser. Lines are open 8am – 8pm Monday to Friday and 9am – 3pm on Saturdays. Visit Payplan Press Office: Contact Rachel Heath 01476 539251, or email

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This article was checked and deemed to be correct as at the above publication date, but please be aware that some things may have changed between then and now. So please don't rely on any of this information as a statement of fact, especially if the article was published some time ago.

7 thoughts on “Debt Counsellor Of The Year – Credit Today Awards 2009”

  • Paul

    May 28, 2009 at 8:48 am

    Very many congratulations Diane – you thoroughly deserve this accolade.

    Kind Regards


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  • David Burdis

    May 29, 2009 at 8:15 am

    Congratulations Diane, from the 2006 winner to the 2009 winner!

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  • Denise Niel et al

    May 29, 2009 at 3:08 pm

    Well done from all of us at Money Lifeline, Milton Keynes! 🙂

    Reply Report comment

  • Bill

    July 30, 2009 at 12:40 am

    I have been with Payplan since 2006 and have found that the help and assistance given to me by the members of staff for Payplan dealing with my problems, showed me that there was light at the end of the tunnel and althought Diane is to be congratulated on her award, I feel that all the staff who I have come into contact with, deserve to be praised for the professional approach and assistance that they have shown to me and I will always be grateful for the time and effort spent in leading me down that dark tunnel of debt. A personal “Thank you” to you all.
    Bill (Client Number ********)

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  • Paul

    July 30, 2009 at 11:42 am

    Many thanks Bill for your comments – I have passed them on to the relevant departments. Kind regards, Paul

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  • Ronald

    August 2, 2009 at 1:45 am

    thank you very much payplan for recently helping me to conclude my iva,a special thank you to my ip john neil harrison,case officers natalie and sarah sorry if i mist anyone out ,but thanks to your special team at payplan, i have now got my life back and can look forward to the future with confidence,congratulations with your award diane,and prosperity to you all.from a very grateful man ronnie.

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  • anon

    August 10, 2009 at 12:02 am

    This is reassuring to read. I have just begun the process of contacting payplan for assistance with managing my debts. I hope I get the same quality service from the person I ask to help me!

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