News and Stories
18 Nov 2022
News and Stories
4 Nov 2022
PayPlan nominated for Debt Advice Provider of the Year at Credit Strategy Collections & Customer Service Awards
We’re delighted to share that we’ve been nominated for the Debt Advice Provider of the Year award.Last year, we beat off stiff competition in this category at the Credit Strategy Collections & Customer Service Awards – and we’re hoping to…
News and Stories
13 Oct 2022
Helping you prepare for rising interest rates
Interest rates can have an impact on a wide range of areas including mortgages, borrowing, pensions and savings. The Bank of England sets the bank rate (or ‘base rate’) for the UK, which is currently 2.25%.
News and Stories
10 Oct 2022
PayPlan marks World Mental Health Day with ways to find support if you or a loved one are struggling
Debt problems and poor mental health can often be closely intertwined. So, to mark World Mental Health Day, we’re highlighting ways to improve mental health, how to find help for yourself or a loved one, and how to potentially prevent…
News and Stories
9 Aug 2022
Everything you need to know about the £400 government energy bill discount
All households in England, Scotland and Wales are set to receive £400 in energy bill discounts as part of the new cost of living help package by the government – and here’s everything you need to know about how and…
News and Stories
5 Aug 2022
Understanding inflation, the rise in UK interest rates and what it means for you
The Bank of England has increased interest rates by half a percentage point from 1.25% to 1.75%. The move is the largest single increase for 27 years and is an attempt to slow down the rate at which prices are…
News and Stories
25 Apr 2022
A review of our first Vitality Week
News and Stories
31 Mar 2022
RCN Foundation partners with PayPlan to support healthcare workers in financial difficulty
RCN (Royal College of Nursing) Foundation has partnered with free debt advice provider, PayPlan, to support nurses, midwives and healthcare support workers get their finances back on track.
News and Stories
24 Mar 2022
PayPlan CEO listed on Credit 500 Index
Our CEO, Rachel Duffey, has been featured on the Credit Strategy’s new Credit 500, an index of the most influential people in consumer and commercial credit in 2022.
News and Stories
17 Jan 2022
PayPlan partners with Bipolar UK to provide further support to people with mental health conditions
We’ve partnered with Bipolar UK to provide appropriate support and debt advice to new and existing clients who are affected by bipolar.
News and Stories
30 Nov 2021
PRESS RELEASE: Rising costs will make it harder for families to put food on the table, says PayPlan’s Autumn Income Shock Survey
PayPlan, one the largest UK providers of free debt advice, has released the results from its Autumn Income Shock Survey, commissioned to understand the growing impact of inflation on people in financially vulnerable situations.
Industry News
23 Nov 2021
PayPlan partners with Plain Numbers to tackle low numeracy levels
We've joined forces with Plain Numbers, an organisation dedicated to helping firms support their customers who struggle with numbers and data.
News and Stories
16 Sep 2021
IMPORTANT NOTICE
IMPORTANT NOTICE: it has come to our attention that our main phone number (0800 316 1833 ) is being used fraudulently, and a small number of people have been receiving calls from someone trying to obtain their financial information and…
News and Stories
2 Sep 2021
PayPlan welcomes new council tax arrears guidance, but also calls for further reform
News and Stories
10 Aug 2021
PayPlan launches referral partnership with GamCare
We’ve strengthened our existing relationship with GamCare by setting up a pilot referral partnership with the charity’s Leeds Community Gambling Service to help people who’ve got into debt.
News and Stories
13 Nov 2020
PayPlan team raises £1,500 for Broxtowe Women’s Project
The team at PayPlan have been busy raising money for East-Midlands domestic abuse charity Broxtowe Women’s Project (BWP).BWP offers support for individuals directly and indirectly affected by domestic abuse, but they also work with businesses (like PayPlan) to help staff…
News and Stories
16 Sep 2020
Why attend court when summonsed?
In this guest blog, Alan Murdie, LL.B, Barrister discusses why he believes people should attend court when summonsed. When I was at Bar School in the 1980’s, we were essentially taught:“You will be a barrister with rights to appear in all…
In other news
7 Aug 2020
Demand rises for National Domestic Abuse Helpline
Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website…
Industry News
14 Jul 2020
PayPlan and Santander raise awareness of domestic abuse
Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…
News and Stories
19 Jun 2020
Life as a debt adviser during lockdown – could video calls be the future?
May is one of our Debt Adviser Case Officers. She helps people online, over the phone and, more recently, on video calls to take control of their finances. Over the last few months, like many of us, May’s working environment…