News and Stories
10 Oct 2022
News and Stories
9 Aug 2022
Everything you need to know about the £400 government energy bill discount
All households in England, Scotland and Wales are set to receive £400 in energy bill discounts as part of the new cost of living help package by the government – and here’s everything you need to know about how and…
News and Stories
5 Aug 2022
Understanding inflation, the rise in UK interest rates and what it means for you
The Bank of England has increased interest rates by half a percentage point from 1.25% to 1.75%. The move is the largest single increase for 27 years and is an attempt to slow down the rate at which prices are…
News and Stories
25 Apr 2022
A review of our first Vitality Week
Wellbeing is a subject very close to our heart here at PayPlan, and, over the years we’ve learned debt can have a very damaging effect on personal wellbeing, which is why we work with several specialist partners to ensure our…
News and Stories
31 Mar 2022
RCN Foundation partners with PayPlan to support healthcare workers in financial difficulty
RCN (Royal College of Nursing) Foundation has partnered with free debt advice provider, PayPlan, to support nurses, midwives and healthcare support workers get their finances back on track.
News and Stories
24 Mar 2022
PayPlan CEO listed on Credit 500 Index
Our CEO, Rachel Duffey, has been featured on the Credit Strategy’s new Credit 500, an index of the most influential people in consumer and commercial credit in 2022.
News and Stories
17 Jan 2022
PayPlan partners with Bipolar UK to provide further support to people with mental health conditions
News and Stories
30 Nov 2021
PRESS RELEASE: Rising costs will make it harder for families to put food on the table, says PayPlan’s Autumn Income Shock Survey
PayPlan, one the largest UK providers of free debt advice, has released the results from its Autumn Income Shock Survey, commissioned to understand the growing impact of inflation on people in financially vulnerable situations.
Industry News
23 Nov 2021
PayPlan partners with Plain Numbers to tackle low numeracy levels
We've joined forces with Plain Numbers, an organisation dedicated to helping firms support their customers who struggle with numbers and data.
News and Stories
16 Sep 2021
IMPORTANT NOTICE
IMPORTANT NOTICE: it has come to our attention that our main phone number (0800 316 1833 ) is being used fraudulently, and a small number of people have been receiving calls from someone trying to obtain their financial information and…
News and Stories
2 Sep 2021
PayPlan welcomes new council tax arrears guidance, but also calls for further reform
We welcome new Government guidance which asks local authorities to improve the way they collect council tax arrears and have more consideration for residents with vulnerabilities. But we also believe more should be done.
News and Stories
10 Aug 2021
PayPlan launches referral partnership with GamCare
We’ve strengthened our existing relationship with GamCare by setting up a pilot referral partnership with the charity’s Leeds Community Gambling Service to help people who’ve got into debt.
News and Stories
13 Nov 2020
PayPlan team raises £1,500 for Broxtowe Women’s Project
The team at PayPlan have been busy raising money for East-Midlands domestic abuse charity Broxtowe Women’s Project (BWP).BWP offers support for individuals directly and indirectly affected by domestic abuse, but they also work with businesses (like PayPlan) to help staff…
News and Stories
16 Sep 2020
Why attend court when summonsed?
In other news
7 Aug 2020
Demand rises for National Domestic Abuse Helpline
Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website…
Industry News
14 Jul 2020
PayPlan and Santander raise awareness of domestic abuse
Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…
News and Stories
19 Jun 2020
Life as a debt adviser during lockdown – could video calls be the future?
May is one of our Debt Adviser Case Officers. She helps people online, over the phone and, more recently, on video calls to take control of their finances. Over the last few months, like many of us, May’s working environment…
News and Stories
10 Jun 2020
PayPlan’s support for tenants in financial difficulty
Rachel Duffey, CEO of PayPlan, blogs about the bespoke support on offer for Housing Associations. This unique service has been developed in partnership with Orbit Group, as part of their Better Days community investment programme.PayPlan has been providing free debt…
Industry News
8 Jun 2020
New free debt advice service for small businesses and people who work for themselves
Free debt advice provider, PayPlan, has launched a new enhanced Business and Self-Employed Debt Advice Team for people who are self-employed, or run their own business, and need help with debt. With the current economic climate impacting almost five million…
News and Stories
8 Apr 2020
PRESS RELEASE: PayPlan warns about future demand for debt advice
One of the UK’s free debt advice providers, PayPlan, has said it expects to see a huge surge in demand for debt advice when the current temporary relief being offered by lenders comes to an end.The FCA called for interest…