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Types of credit and debt
Client News 23 Sep 2020

Are you living on a reduced income?

We’re all very aware of the financial impact that Covid-19 has had on household budgets. From getting a reduced income to no income at all – it’s been a challenge. Here’s what you can do if you are living on…

Industry News 14 Sep 2020

Truce for tenants facing eviction this Christmas

Do you rent in England or Wales? The government has recently announced a “truce” on enforcement action for tenants facing eviction this Christmas. Homelessness charity Shelter revealed that more than 170,000 private tenants have been threatened with eviction since the…

Industry News 10 Aug 2020

PayPlan and Experian discuss debt and credit score

Ryan Horton from PayPlan and John Webb from Experian answered the big questions concerning your credit score and debt in a Facebook Live event earlier this month.We’ve collated the questions covered, along with a few highlights from their answers…My income…

In other news 7 Aug 2020

Demand rises for National Domestic Abuse Helpline

Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website…

Industry News 4 Aug 2020

Mental Health – PayPlan supports calls to improve access to debt advice

Nearly half of people in problem debt have a mental health problem. Yet, symptoms of many mental health problems like difficulty communicating, impaired clarify of thought and reduced concentration, can make it difficult for people to engage with debt advice.Every…

Industry News 14 Jul 2020

PayPlan and Santander raise awareness of domestic abuse

Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help…

Industry News 2 Jun 2020

PRESS RELEASE: PayPlan and Refuge Support Domestic Abuse Survivors

Refuge, the UK’s largest national domestic abuse charity, and free debt advice provider, PayPlan, are working together to support survivors of domestic abuse to become debt free.One in five adults in the UK (the majority of whom are women) experience…

Industry News 22 May 2020

PayPlan responds to the FCA’s mortgage payment holiday announcement

In response to the FCA’s announced proposals to extend the scope of mortgage payment holidays, Rachel Duffey, CEO of PayPlan, commented:“The additional support being proposed for customers struggling with their mortgage payments is very welcome. We echo the FCA’s view that where…

Industry News 29 Apr 2020

PayPlan Nominated for Best Financial Support Provider

The team at PayPlan are delighted to share their nomination for Best Financial Support Provider at the 2020 Consumer Credit Awards.This award highlights all the hard work that goes in behind the scenes in helping people towards a debt free…

Industry News 26 Mar 2020

Can I still Get Debt Advice During the Coronavirus Pandemic?

The Prime Minister recently announced a UK lockdown, which means people are being told to stay home and certain businesses have had to close as a result. This has affected millions of people in varying degrees of employment. The Chancellor…

Industry News 31 Jan 2020

Payday Loans: are there any alternatives?

The wrong way to use a payday loan Many people have a negative perception of payday loans and lenders, and this is largely due to the amount of horror stories that have emerged about them over the years. Most of…

Industry News 14 Jan 2020

Buy Now, Pay For it Later

We’re stepping up to warn of the threat that Buy Now Pay Later (BNPL) schemes pose to consumers. Companies such as Klarna, Laybuy and Clearpay allow consumers to make online purchases and spread the cost through instalments over an agreed…

Industry News 18 Oct 2019

PayPlan named Debt Advice Provider of the Year

The PayPlan team recently celebrated after being named the 2019 Debt Advice Provider of the Year at Credit Strategy’s industry leading Collections & Customer Service (CCS) Awards.Now in its thirteenth year, the CCS Awards champions outstanding achievements of organisations, teams…

Industry News 9 Oct 2019

What is a Challenger Bank?

Challenger banks are typically small banks aiming to challenge the longer-established bigger banks, such as the ‘big four’ (Barclays, HSBC, Lloyds Banking Group, and The Royal Bank of Scotland Group). Examples of challenger banks include Monzo, Starling and Tandem, but…