Category Archives: Industry News

  • What Will Happen When the Furlough Scheme Ends?

    Written by PayPlan

    With the furlough scheme finishing at the end of October, the Government has put a new system in place to try and protect jobs – the Job Support Scheme (JSS). What is the furlough scheme? If you are on furlough, you are instructed not to work and will be paid…

  • Toolkit to help people affected by gambling-related financial harm

    Written by Lizzie Marlow

    Today, GamCare has launched a new toolkit for organisations to support people affected by gambling-related financial harm.The leading gambling support charity’s toolkit is for financial institutions, gambling businesses and debt advice agencies across the UK. As a result, these organisations will better be able to recognise, support and refer customers…

  • How to claim back tax if you’re working from home

    Written by Lizzie Marlow

    If you can work from home, then the government has advised that you do so. With winter just around the corner, here’s what you need to know about how to claim back tax when you’re working from home.What difference does working from home have on bills?If you’ve been working from…

  • Are you living on a reduced income?

    Written by Will Lyon

    We’re all very aware of the financial impact that Covid-19 has had on household budgets. From getting a reduced income to no income at all – it’s been a challenge. Here’s what you can do if you are living on a reduced income and are in debt.Planned redundancies twice the…

  • Truce for tenants facing eviction this Christmas

    Written by Lizzie Marlow

    Do you rent in England or Wales? The government has recently announced a “truce” on enforcement action for tenants facing eviction this Christmas. Homelessness charity Shelter revealed that more than 170,000 private tenants have been threatened with eviction since the pandemic started. A further 230,000 tenants in England have fallen…

  • PayPlan and Experian discuss debt and credit score

    Written by Tom James

    Ryan Horton from PayPlan and John Webb from Experian answered the big questions concerning your credit score and debt in a Facebook Live event earlier this month.We’ve collated the questions covered, along with a few highlights from their answers…My income has been impacted by Coronavirus. What options do I have?If…

  • Demand rises for National Domestic Abuse Helpline

    Written by Lizzie Marlow

    Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website visits.In response to COVID, Refuge launched a new ‘live chat’…

  • Mental Health – PayPlan supports calls to improve access to debt advice

    Written by Tom James

    Nearly half of people in problem debt have a mental health problem. Yet, symptoms of many mental health problems like difficulty communicating, impaired clarify of thought and reduced concentration, can make it difficult for people to engage with debt advice.Every year 100,000 people in England attempt suicide because of debt.…

  • PayPlan and Longhurst Group help improve economic resilience

    Written by Lizzie Marlow

    PayPlan and leading housing provider, Longhurst Group, have partnered to support customers in financial difficulty to improve their economic resilience. PayPlan’s specialist advisers help over 100,000 people every year with confidential advice and personalised debt solutions. As part of its commissioned Housing Association debt advice service, PayPlan supports customers to become…

  • PayPlan and Santander raise awareness of domestic abuse

    Written by Lizzie Marlow

    Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help since the lockdown. With this added pressure, there has arguably…

  • PRESS RELEASE: PayPlan and Refuge Support Domestic Abuse Survivors

    Written by Tom James

    Refuge, the UK’s largest national domestic abuse charity, and free debt advice provider, PayPlan, are working together to support survivors of domestic abuse to become debt free.One in five adults in the UK (the majority of whom are women) experience economic abuse[1]The collaboration will help survivors of domestic abuse access…

  • PayPlan responds to the FCA’s mortgage payment holiday announcement

    Written by Tom James

    In response to the FCA’s announced proposals to extend the scope of mortgage payment holidays, Rachel Duffey, CEO of PayPlan, commented:“The additional support being proposed for customers struggling with their mortgage payments is very welcome. We echo the FCA’s view that where consumers can afford to re-start mortgage payments, it is in…

  • PayPlan Nominated for Best Financial Support Provider

    Written by Tom James

    The team at PayPlan are delighted to share their nomination for Best Financial Support Provider at the 2020 Consumer Credit Awards.This award highlights all the hard work that goes in behind the scenes in helping people towards a debt free future, supporting individuals with free financial information or a managed…

  • Warning issued over loan sharks during Covid-19 pandemic

    Written by England Illegal Money Lending Team

    People suffering financially due to the Covid-19 pandemic are being urged to avoid loan sharks who cause profound misery and stress to their victims. Loan sharks are unregulated, often give cash loans without any paperwork and charge extortionate interest rates.

  • Can I still Get Debt Advice During the Coronavirus Pandemic?

    Written by PayPlan

    The Prime Minister recently announced a UK lockdown, which means people are being told to stay home and certain businesses have had to close as a result. This has affected millions of people in varying degrees of employment. The Chancellor announced plans to help support the many facing an income…

  • Breathing Space: Time to Deal With Your Debts

    Written by Emma Gibbons

    There’s been a lot of talk about ‘breathing space’ recently. Simply put, it’s a period of time for you to get some advice and work out the best way to deal with your debt, without worrying about a knock at the door or your phone ringing. It helps you focus…

  • Payday Loans: are there any alternatives?

    Written by PayPlan

    The wrong way to use a payday loan Many people have a negative perception of payday loans and lenders, and this is largely due to the amount of horror stories that have emerged about them over the years. Most of us have read an article where a borrower has ended…

  • Buy Now, Pay For it Later

    Written by Will Lyon

    We’re stepping up to warn of the threat that Buy Now Pay Later (BNPL) schemes pose to consumers. Companies such as Klarna, Laybuy and Clearpay allow consumers to make online purchases and spread the cost through instalments over an agreed period of time. Retailers partner with Buy Now, Pay Later…