Category Archives: Industry News

  • PayPlan nominated for two Consumer Credit awards!

    Written by Hannah S

    We’ve been announced as a finalist at this year’s Consumer Credit Awards after being voted by our clients to win Best Financial Support Provider and Firm of the Year. The Consumer Credit Awards are run by Smart Money People, the UK’s number one review and insight platform for the financial services…

  • PayPlan supports calls for bailiff reform and enforcement review

    Written by PayPlan

    We have welcomed calls for bailiff reform as part of new proposals to raise standards across the enforcement industry – and support proposals for a new Enforcement Conduct Authority (ECA).  This recommendation is outlined within a new report produced by the Centre of Social Justice – with input from the…

  • PayPlan duo shortlisted for Women in Credit Awards!

    Written by PayPlan

    We’re thrilled to announce that two members of our team have been named as finalists at this year’s Women in Credit Awards.The first well-deserving nominee is Iona Murray, our Partnership Development Manager, who’s been shortlisted for Rising Star of the Year. In just four years, she’s built a strong reputation…

  • PayPlan appoints new Chief Operating Officer

    Written by Lizzie Marlow

    PayPlan has appointed experienced strategic leader, Tasneem Bhamji, as Chief Operating Officer to transform it’s operation and lead its multi-channel debt advice service to meet increased demand.Tasneem joins the national debt advice provider after her success as Head of Transformation at Lloyds Banking Group where she led cross-functional teams to…

  • Debt Awareness Week

    What is Debt Awareness Week and how can you get help?

    Written by Tom James

    Debt Awareness Week is an annual campaign that aims to encourage people to speak up and seek advice quickly to ensure their debt problems don’t spiral out of control.When is Debt Awareness Week? In 2021, Debt Awareness Week takes place between 22-28 March.What’s the aim of Debt Awareness Week?Debt Awareness Week…

  • What could the 2021 budget mean for your finances?

    Written by Tom James

    The Chancellor announced the budget on 3rd March 2021 to outline the Government’s financial plan for the coming year and beyond.The announcement was highly anticipated by millions up and down the country, including workers, businesses and low-income households negatively affected by the Coronavirus pandemic.The furlough scheme has been extendedThe Government’s…

  • From one budget, to another

    From one budget, to another

    Written by Lizzie Marlow

    The 2021 Budget is a time for government to set out their spending plans for the year ahead. But, much like the rest of the year, the nation’s ongoing health and finances crisis is likely to take centre stage.So, to help you take back control, we’ve dedicated the whole of…

  • PayPlan debt and redundancy guide

    New virtual enforcement powers for bailiffs

    Written by PayPlan

    Virtual bailiffs visits to reduce Covid-19 spread Thanks to a High Court ruling in January, bailiff visits no longer have to be done by a bailiff coming round to your house – they can now be done via Zoom, FaceTime or WhatsApp instead.You’ll now be able to show a bailiff around…

  • Financial education needed after Buy Now Pay Later clampdown

    Written by Tom James

    PayPlan welcomes the FCA’s decision to clamp down on Buy Now Pay Later (BNPL) credit. They are calling for stronger financial education in the sector.What has happened?The FCA stepped in to help better protect consumers from BNPL debt and other forms of lending. They did so using recommendations from The…

  • Financial Wellbeing hub launched

    Written by Tom James

    PayPlan launches Financial Wellbeing hubDebt is a major problem in the UK. The effects of Coronavirus over the past 12 months has caused more people to fall behind on repayments and require support with managing their money and mental health. This is also known as Financial Wellbeing.PayPlan have launched a…

  • - Domestic Violence Disclosure Scheme

    What Will Happen When the Furlough Scheme Ends?

    Written by Will Lyon

    With the furlough scheme finishing at the end of October, the Government has put a new system in place to try and protect jobs – the Job Support Scheme (JSS). What is the furlough scheme? If you are on furlough, you are instructed not to work and will be paid…

  • Today, GamCare has launched a new toolkit for organisations to support people affected by gambling-related financial harm.

    Toolkit to help people affected by gambling-related financial harm

    Written by Lizzie Marlow

    Today, GamCare has launched a new toolkit for organisations to support people affected by gambling-related financial harm.The leading gambling support charity’s toolkit is for financial institutions, gambling businesses and debt advice agencies across the UK. As a result, these organisations will better be able to recognise, support and refer customers…

  • Types of credit and debt

    How to claim back tax if you’re working from home

    Written by Lizzie Marlow

    If you can work from home, then the government has advised that you do so. With winter just around the corner, here’s what you need to know about how to claim back tax when you’re working from home.What difference does working from home have on bills?If you’ve been working from…

  • Living on a reduced income

    Are you living on a reduced income?

    Written by Will Lyon

    We’re all very aware of the financial impact that Covid-19 has had on household budgets. From getting a reduced income to no income at all – it’s been a challenge. Here’s what you can do if you are living on a reduced income and are in debt.Planned redundancies twice the…

  • Rent England Wales eviction

    Truce for tenants facing eviction this Christmas

    Written by Lizzie Marlow

    Do you rent in England or Wales? The government has recently announced a “truce” on enforcement action for tenants facing eviction this Christmas. Homelessness charity Shelter revealed that more than 170,000 private tenants have been threatened with eviction since the pandemic started. A further 230,000 tenants in England have fallen…

  • PayPlan and Experian discuss debt and credit score

    Written by Tom James

    Ryan Horton from PayPlan and John Webb from Experian answered the big questions concerning your credit score and debt in a Facebook Live event earlier this month.We’ve collated the questions covered, along with a few highlights from their answers…My income has been impacted by Coronavirus. What options do I have?If…

  • National Domestic Abuse Helpline

    Demand rises for National Domestic Abuse Helpline

    Written by Lizzie Marlow

    Earlier this month, Refuge announced that its helpline has received more than 40,000 calls and contacts since the start of lockdown. June saw a 77% increase in contacts to the National Domestic Abuse Helpline and an 800% increase in website visits.In response to COVID, Refuge launched a new ‘live chat’…

  • Our Opinion - accessibility and mental health

    Mental Health – PayPlan supports calls to improve access to debt advice

    Written by Tom James

    Nearly half of people in problem debt have a mental health problem. Yet, symptoms of many mental health problems like difficulty communicating, impaired clarify of thought and reduced concentration, can make it difficult for people to engage with debt advice.Every year 100,000 people in England attempt suicide because of debt.…

  • PayPlan Longhurst partner

    PayPlan and Longhurst Group help improve economic resilience

    Written by Lizzie Marlow

    PayPlan and leading housing provider, Longhurst Group, have partnered to support customers in financial difficulty to improve their economic resilience. PayPlan’s specialist advisers help over 100,000 people every year with confidential advice and personalised debt solutions. As part of its commissioned Housing Association debt advice service, PayPlan supports customers to become…

  • Domestic Abuse Training Santander

    PayPlan and Santander raise awareness of domestic abuse

    Written by Lizzie Marlow

    Throughout June, PayPlan upskilled a group of individuals at Santander on domestic abuse awareness in a financial service setting. The National Domestic Abuse helpline, which is run by Refuge, reported a 25% increase in calls and online requests for help since the lockdown. With this added pressure, there has arguably…