Clients' thank you letters
This is just a sample of the kind responses we have had from the public. Names have been removed.
I would like to take this opportunity for thanking you for the service you provided us when it seemed I was at my lowest ebb.
I would like to thank you for all of your help and understanding over the past 4 years. Without your help we would have continued to struggle and eventually sink into a financial situation beyond redemption. Our future is now much brighter. Thank you.
Many thanks again for your support. We are so glad that after originally talking to other companies we decided to go with Payplan. You all were very supportive through out my ordeal and actually had a good night's sleep last night. I know many people in similar situations and shall be recommending Payplan's solutions to them. Many thanks again.
I would like to thank your staff for the professional and efficient way in which you have handled my case over the past two years. I would have no hesitation in recommending your firm to any friend or colleague who found themselves in the unfortunate position that I was in before contacting you.
It is difficult to express the peace of mind that I now have thanks to your efforts. I have spoken with many of your staff while this matter has been in progress. The professionalism and courtesy extended to us has been excellent. Thank you.
Can I take this opportunity to thank you for all your help, it makes a world of difference to know there is somebody on the end of the line who is sympathetic and who actually seems to care.
I cannot tell you how much of a relief it is to finally have control again of my financial affairs, albeit through an IVA. It feels like a big weight has been lifted. I am more than confident that the proposals that you set up for me are very manageable and I am committed to repaying the remaining debt. I have leant a great deal from these difficult times and the mistakes that I have made in managing my financial affairs. The future is looking a lot brighter.
I would like to take this opportunity to thank you for all your help and advice during the past few months, particularly when I was a little concerned with some of the correspondence that I received. It was reassuring to know that Payplan were there to give me sound advice.
I would really like to commend my case officer. Having someone who understands the situation we are in and being so helpful, does relieve a lot of the pressure we are going through. My case officer and the team are so helpful I commend their efforts on what is, a complex issue.
This is just to say thank you for the call yesterday, you made me feel a lot better and at long last I can actually see the light at the end of the tunnel. It is better still to know that I am not on my own and that there is somebody who I can speak to about this. THANK YOU to all the people who have helped me so far!
I would like to thank you and other staff members who have helped me sort out this debt that was seriously hampering my life. Your work is genuinely appreciated.
Can you thank the rest of the team; your plan has made a big difference in my life and given me peace of mind. I was in a terrible state with financial debt, Thank God for your organisation. Please keep up the good work.
Thank you so much for all your help, everyone I have spoken to has been so nice and reassuring... I can see some light at the end of the tunnel again and I feel so much better. We've been struggling on with this for so long. Kindest regards.
Both my partner and I would just like to say a huge thank you to you and your team, although we're just beginning a long journey, you have helped us so much in starting it. The general mood in the house has lifted so much, its like we're different people, my personal stress levels have gone down so much I can't describe it, perhaps I might even get off my blood pressure pills!!!!! Thank you for helping make us a happier family again. Kindest regards.


