Living room

Welcome!

The Living Room is a vibrant social space to chat, share tips and pick up new ideas to live well on a budget. From free things to do with your kids this weekend to a big meal on a small budget, we’ll be sharing all of our ideas with you. And most importantly – we want you to share your top tips with us!

So, what are you waiting for? Come in, make yourself comfortable, grab yourself a cuppa and get involved in the Living Room.

SELF-EMPLOYED PEOPLE AT RISK OF ALMOST 40% MORE PERSONAL DEBT

Written by Chelsea Potter

Self-employed people clock up nearly 40 per cent more personal debt than those who are on the payroll, according to new research from a national free money advice provider. PayPlan’s research, alongside OnePoll, into the attitudes and anxieties of self-employed workers indicates that freelancers and those who have their own businesses are more likely to…

Last Orders

Written by Chelsea Potter

Pubs and Breweries have been at the hub of British communities for centuries.But with rising costs, competition and dwindling numbers, the licensed drinks trade has had more than its fair share of tough times.For our guest blog this month, we spoke to The Licensed Trade Charity Support & Care who provide support for those working…

Xmas past, Xmas presents…

Written by Niall Davison

 Inspired by the past, PayPlan’s Ruth Vernon shows how you can still have a great Xmas – without breaking the bank… When I was a nipper – and that’s going back decades as opposed to just years – Christmas was all hustle and bustle in the weeks leading up to the big event. Like every…

When are we open over the festive season 2015-2016?

Written by Niall Davison

 Like most people, we’re taking a bit of a break over the festive season, so our opening hours are changing slightly. If you’re a new client and you need debt help, check out below when our Helpline is open. If you’re an existing PayPlan client (or already in the process of setting up a debt…

Top 10 FAQs about Trust Deeds

Written by Niall Davison

PayPlan Scotland speak to hundreds of clients in Trust Deeds every day. Some questions come up time and time again, so the team at PayPlan Scotland have put together a list of the Top 10 things they get asked about Trust Deeds by clients – and the answers! 1. What happens if I come into…

How to make money in your spare time – without getting several jobs

Written by Chelsea Potter

From time to time, everyone needs a little extra cash – but few of us have the time to take on another job, to make the money we need. So is it possible to earn some additional income without taking on an extra job? We investigate some potential solutions to make money in your spare…

Caring for the Carers

Written by Niall Davison

When Martin’s mother became ill in 2013 he took some time off work to care for her. He’d worked for the same motor dealers for 25 years but despite this, Martin lost his job because of the amount of time he’d taken off and it was being unemployed that added to his debts. His mother…

Worrying problem of elderly in debt

Written by Ryan Benbow

When Judith (72) looks back on the amount of debt she was in she can’t pinpoint the exact reasons why she owed so much.“It was nothing in particular, no splashing out on a car or anything like that,” she said. “I worked for Lloyds Bank for 30 years and when I retired I left with…

Top 10 Questions about Debt Management Plans

Written by Niall Davison

Guest post by Rhianne Hall from PayPlan’s DMP Annual Review team Speaking to clients in Debt Management Plans (DMPs) on a daily basis gives you an idea of the questions that are generally asked throughout the course of the plan. Here are the top ten questions about Debt Management Plans that we get asked the…

Supporting Armed Forces’ veterans

Written by Ryan Benbow

 Royal Marine veteran John (64) served his country for 30 years and rose up the ranks to Warrant Officer Class 1. He saw service in Cyprus, Bosnia and both Gulf Wars and was awarded the Queen’s Gallantry Medal for action during the Falklands’ War.John doesn’t like to talk about the award saying only “we lost…

ARE YOU WORRIED ABOUT THE RISE OF INTEREST RATES? YOU’RE NOT ALONE

Written by Chelsea Potter

In autumn this year we surveyed hundreds of homeowners already living on a tight budget asking how to a rise in interest rates would affect their finances.While the Bank of England held interest rates again, our survey revealed 72% of you would not be able to cope with a £100 monthly rise in your mortgage…

Looking after our Vulnerable Clients

Written by Niall Davison

Mel McCulloch (50) works in Helpline at PayPlan and takes calls from prospective clients who are looking for help and solutions to their debt problems Like many other PayPlan staff Mel has undergone training regarding vulnerable clients and mental health issues and how to recognise and understand the conditions.   Mel has experienced depression herself…

Client Case Study – Mary

Written by Niall Davison

By the time Mary (57), a Sales Administrator who lives near Canterbury, contacted Payplan in 2003 she and her husband were £95,000 in debt.   “It still frightens me to actually see it written down,” said Mary. “We had eight credit cards; some were joint cards and I had two in my own name. The…

Extra help and support for our Vulnerable Clients

Written by Niall Davison

Ellie Ntalampira (23) has worked as a Client Liaison Officer with PayPlan for the last two years and her job involves talking to clients and helping them find the best solution to their debts problems. “I’ve received training to help vulnerable clients and this was really useful when I recently dealt with a 50-year-old gentleman…

Client Case Study – Eric

Written by Niall Davison

Eric (59) used to work as a manager for a large DIY store in the North East until he had a major accident in 1991, when he broke his neck and his back. From being fit and healthy and earning a decent wage he found himself permanently disabled and living on benefits. “I had my…

Dealing with our Vulnerable Clients

Written by Niall Davison

Dominique Katzke (22) is a Case Consultant on the First Support Team in the Individual Voluntary Arrangement (IVA) Department. As a Case Consultant she assesses a client when they first come into her department to ensure they are able to complete their IVA. Along with many of her PayPlan colleagues, Dominique has completed a course…

Client Case Study – Michael

Written by Niall Davison

Michael (41), a Care Manager for Social Services, found his debts mounting after taking out a large loan for the purchase of a caravan. “I had credit cards and other bills to pay but once I took out the loan, the repayments took away all the spare money I had at the end of the…

What affects your credit rating?

Written by Niall Davison

There are some things that will obviously affect your credit rating; failing to make payments, and overloading yourself with debt and County Court Judgments (CCJs). You probably already know that these will affect how much of a risk future lenders think you are. But there are a number of other things that can affect your…

Top Tips for Curbing your Daily Spending Habits

Written by Niall Davison

It doesn’t matter how many big money decisions you make or how many tough choices you take to get your debt under control: if you’re spending too much on day-to-day stuff then you’ll struggle to fix your finances. A coffee, a snack and a magazine, for example, and suddenly you’ve spent £7 without even realising…

Freephone 0800 / 0808 – Free now really is free!

Written by Niall Davison

Like many UK organisations, here at PayPlan we use Freephone numbers – starting 0800 or 0808 – for new clients to contact us. Previously, these calls were generally free when called from a landline, but mobile users were usually charged for using them. From 01 July 2015, all numbers starting with 0800 or 0808 became…

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