PayPlan and Longhurst Group help improve economic resilience

Written by Lizzie Marlow on 17 July 2020

PayPlan and leading housing provider, Longhurst Group, have partnered to support customers in financial difficulty to improve their economic resilience. 

PayPlan’s specialist advisers help over 100,000 people every year with confidential advice and personalised debt solutions. As part of its commissioned Housing Association debt advice service, PayPlan supports customers to become financially capable and feel more confident around managing their money.

Longhurst Group owns and manages more than 23,000 homes across the Midlands and East of England. In its recently launched Improving Lives 2025 strategy, the Group commits to improving customers’ health and wellbeing and economic resilience. The Group hopes that by partnering with a free debt advice provider, it can help customers improve their economic resilience.

Rachel Duffey, CEO of PayPlan, said: “We believe that budgeting is key for people to understand their finances. If we can help people to prioritise their spending and make sure that they are getting all the income that they are entitled to, then we can very quickly help people to relieve some of their financial burden.”

“We’re pleased to be working with Longhurst Group and to be able to help their customers to improve their financial wellbeing. Our special advice team makes it their mission to know every detail of emergency and hardship funds and to offer a holistic approach to support, especially for those who are particularly vulnerable.”

Longhurst Group’s Director of Community Investment, Charmaine Simei, said the partnership approach would help support the Group’s customers through the uncertain times created by Coronavirus.

“We are pleased to have established this partnership with PayPlan and believe it provides a valuable resource to our customers.

“Our Improving Lives 2025 strategy has our customers’ health and wellbeing and economic resilience at its heart and we continue to work hard to provide services to our customers that will help achieve these aims.

“Having free and independent debt advice through PayPlan could be a vital resource for our customers, and we are excited to be launching this partnership approach.”
Visit our section on Housing Associations or click through to Longhurst Group for more about its Improving Lives 2025 strategy.

Filed under Industry News

This article was checked and deemed to be correct as at the above publication date, but please be aware that some things may have changed between then and now. So please don't rely on any of this information as a statement of fact, especially if the article was published some time ago.

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