We’re incredibly proud to share that PayPlan has been named Debt Advice Provider of the Year at this year’s Credit Strategy Collections & Vulnerability Awards.

The awards recognise organisations that go above and beyond to support people in financial difficulty – celebrating innovation, compassion and excellence in delivering meaningful, lasting help.

Winning this award reflects the dedication, empathy and professionalism shown by every PayPlan colleague. From our advisors supporting clients each day to the teams working behind the scenes, every person plays a vital role in ensuring our advice remains clear, accessible and truly life-changing.

Rachel Duffey, CEO at PayPlan, said:

“We’re absolutely delighted to receive this award. It’s a testament to our colleagues’ incredible daily work to help people regain control of their finances. Our mission has always been to make debt advice clear, accessible and supportive, and this recognition reinforces that commitment.”

For over 30 years, we’ve been helping people find a way forward when money worries feel overwhelming. We know that debt can happen to anyone – and that the right support can make all the difference.

If you’re struggling with your finances and want to take that first step toward feeling in control again, we’re here to help.

Call us on 0800 316 1833 for a confidential conversation, or speak to us online.