OFGEM Energy price cap update: what the changes might mean for you

OFGEM has today announced a drop in the energy price cap, reducing average energy bills by £129 from July 1st[1]. This follows three consecutive increases and will help to ease some of the financial pressure on millions of homes. Read on…

Debt Awareness Week 2025: Breaking the stigma

This year, Debt Awareness Week is supporting those facing debt to act and improve their financial wellbeing.The awareness week, which runs from March 24th to March 30th, was created to challenge the stigma surrounding debt and to encourage open conversations…

Getting people talking about money

Talking about money can be a great way to share tips and advice on best practices that you and your friends and family put in place to make the most of the income that you have.It can also encourage conversations…

Budget 2024: Everything you need to know

Chancellor Rachel Reeves is delivering her long-awaited budget – the first Labour Budget for 14 years. We’ll provide critical updates as and when they’re announced.You can watch here if you require British Sign Language coverage. National Minimum WageNational minimum wage to rise…

PayPlan celebrates Employer of the Year award

We’re thrilled to announce that we’ve been awarded Silver Employer of the Year at the prestigious Women in Credit Awards 2024, sponsored by 4most. This recognition marks a significant achievement for our company as we continue to promote equality within…

World Suicide Prevention Day – raising awareness of suicide prevention

On the 10th of September every year, organisations and communities around the world come together to raise awareness of how we can create a world where fewer people die by suicide. The theme for 2024 is to Change The Narrative.Every…

Money worries after key sporting events

We recently saw England suffer defeat in the Euro 2024 final against Spain.While many will have enjoyed watching the tournament, for others, it may have been distressing to chase bet losses and possibly enter financial difficulty.Gambling can be a highly…

How to stay safe from loan sharks

What’s a loan shark?A loan shark – or illegal money lender – is someone who lends money illegally without proper authorisation from the Financial Conduct Authority (FCA).That means if you borrow from them, they don’t have to follow the rules…

PayPlan partners with mental health support service SHOUT

We’re proud to partner with the Aviva Foundation to enhance awareness of Shout, a critical mental health support service for anyone struggling to cope, including young individuals affected by the cost-of-living crisis, and who are in distress due to their…

PayPlan embrace MARS platform from MorganAsh to help identify customer vulnerability

PayPlan, one of the UK’s largest debt advice organisations, is trialling the MorganAsh Resilience System (MARS) to better identify and assess vulnerable customers.Following a successful trial, the platform will be rolled out to enhance PayPlan’s service offering. MARS’s objective and…

PayPlan finalists at inaugural Credit & Collections Industry Awards

We’re excited to announce that we’ve been named as finalists in the Debt Advice Provider of the Year category at the Credit & Collections Industry Awards.The awards recognise excellence and innovation in the UK credit and collections industry. In this…

Mental Health Awareness Week 2024 – Moving more for your mental health

‘Moving more for our mental health’ is this year’s theme for Mental Health Awareness Week.We’re well aware of the stress that debt can place on you, and for many people, poor financial situations can trigger extended periods of stress and…

Stress Awareness Month: Tips to help you manage your money

It’s Stress Awareness Month, and over the next few weeks, we’ll be exploring related topics and how we might be able to support you.This year, the theme for Stress Awareness Month is ‘Little By Little, A Little Becomes A Lot’.The…

World Bipolar Day: The link between debt and bipolar disorder

The aim of World Bipolar Day (Saturday, March 30th) is to encourage understanding about what bipolar is – and isn’t – and to banish the stigma around it.Each year, Bipolar UK holds its annual conference and runs a number of…

What is the new April energy price cap?

Between 1 April and 30 June 2024, the energy price cap is set at £1,690 per year for a typical household that uses electricity and gas and pays by Direct Debit.Based on typical household energy use, this is £238 lower…

Debt Awareness Week 2024: Addressing barriers to debt advice

It’s the 10th anniversary of Debt Awareness Week (March 18 – March 24) this week!Over the week, we’ll raise awareness of some common reasons people might not seek debt advice despite struggling financially and how they can overcome those barriers.What…

PayPlan retains Inclusive Service Kitemark™ demonstrating commitment to vulnerable consumers

We are thrilled to announce that we’ve successfully retained our Inclusive Service Kitemark™, a benchmark for industry best practice, awarded by BSI, the business standards and improvement company.The Kitemark covers topics such as the identification of customer vulnerability, inclusive design…