Industry News
19 Jan 2026
Debt Facts
15 Jan 2026
Rising Use of Bailiffs for Council Tax Debt
The use of bailiffs to recover unpaid council tax has increased significantly in recent years. Bailiff action can be stressful and confusing, and many people struggle to find clear, accessible support. This rise has prompted questions about why enforcement has…
Industry News
26 Nov 2025
Budget 2025: Here’s what you need to know
The government has shared some new changes in the Budget today. This simple guide explains what they mean so you can plan ahead.Wages, benefits, savings and pensionsWages are going up. From April, the legal minimum wage for over-21s to rise…
Industry News
3 Nov 2025
Encouraging open conversations about money
From 3rd-7th November, we’ll be supporting Talk Money Week – a national campaign that inspires people to talk more openly about their finances.Every day, we speak to people who are worried about paying bills or who would like support setting…
Industry News
11 Sep 2025
Struggling with council tax? Here’s what you need to know about changes to the system
If you’ve ever fallen behind or felt overwhelmed by your council tax bill, you’re not alone. Many households across the UK are finding it hard to manage, especially as the cost of living continues to stretch budgets.The good news is…
Industry News
27 Aug 2025
October energy price cap changes: Why you could see a rise in your energy bills
OFGEM has today announced a rise in the energy price cap, increasing average energy from October 1st[1].Read on to find out what’s changing, how it might affect your energy costs and what support’s available if you’re struggling to keep up…
Industry News
27 Jun 2025
Understanding the 2025 IVA Protocol changes
Industry News
29 May 2025
One in ten people with credit are struggling to pay bills
Millions across the UK are feeling the pressure, especially those with credit products, according to the Financial Conduct Authority’s (FCA) Financial Lives survey.[1]Many people are facing issues with their finances, and one in ten people with a credit product are…
Industry News
23 May 2025
OFGEM Energy price cap update: what the changes might mean for you
OFGEM has today announced a drop in the energy price cap, reducing average energy bills by £129 from July 1st[1]. This follows three consecutive increases and will help to ease some of the financial pressure on millions of homes. Read on…
Industry News
17 Mar 2025
Debt Awareness Week 2025: Breaking the stigma
This year, Debt Awareness Week is supporting those facing debt to act and improve their financial wellbeing.The awareness week, which runs from March 24th to March 30th, was created to challenge the stigma surrounding debt and to encourage open conversations…
Industry News
31 Oct 2024
Getting people talking about money
Talking about money can be a great way to share tips and advice on best practices that you and your friends and family put in place to make the most of the income that you have.It can also encourage conversations…
Industry News
30 Oct 2024
Budget 2024: Everything you need to know
Chancellor Rachel Reeves is delivering her long-awaited budget – the first Labour Budget for 14 years. We’ll provide critical updates as and when they’re announced.You can watch here if you require British Sign Language coverage. National Minimum WageNational minimum wage to rise…
Industry News
10 Oct 2024
PayPlan celebrates Employer of the Year award
We’re thrilled to announce that we’ve been awarded Silver Employer of the Year at the prestigious Women in Credit Awards 2024, sponsored by 4most. This recognition marks a significant achievement for our company as we continue to promote equality within…
Industry News
19 Sep 2024
PayPlan wins Debt Team of the Year at the Corporate Finance Awards 2024
Industry News
5 Sep 2024
World Suicide Prevention Day – raising awareness of suicide prevention
On the 10th of September every year, organisations and communities around the world come together to raise awareness of how we can create a world where fewer people die by suicide. The theme for 2024 is to Change The Narrative.Every…
Industry News
23 Jul 2024
Money worries after key sporting events
We recently saw England suffer defeat in the Euro 2024 final against Spain.While many will have enjoyed watching the tournament, for others, it may have been distressing to chase bet losses and possibly enter financial difficulty.Gambling can be a highly…
Industry News
11 Jul 2024
How to stay safe from loan sharks
What’s a loan shark?A loan shark – or illegal money lender – is someone who lends money illegally without proper authorisation from the Financial Conduct Authority (FCA).That means if you borrow from them, they don’t have to follow the rules…
Industry News
4 Jul 2024
PayPlan partners with mental health support service SHOUT
We’re proud to partner with the Aviva Foundation to enhance awareness of Shout, a critical mental health support service for anyone struggling to cope, including young individuals affected by the cost-of-living crisis, and who are in distress due to their…
Industry News
1 Jul 2024
PayPlan embrace MARS platform from MorganAsh to help identify customer vulnerability
PayPlan, one of the UK’s largest debt advice organisations, is trialling the MorganAsh Resilience System (MARS) to better identify and assess vulnerable customers.Following a successful trial, the platform will be rolled out to enhance PayPlan’s service offering. MARS’s objective and…
Industry News
21 Jun 2024
PayPlan finalists at inaugural Credit & Collections Industry Awards
We’re excited to announce that we’ve been named as finalists in the Debt Advice Provider of the Year category at the Credit & Collections Industry Awards.The awards recognise excellence and innovation in the UK credit and collections industry. In this…