PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

IVA
5

So far had excellent service from payplan. Many thanks

IVA
5

Being in debt can be very upsetting especially when you can`t do anything about it but contacting payplan saved my life They explain everything to you and help you in every way they can making it simple and easy to sort yourself out They are life savers

IVA
5

This has given me the ability to sleep at night

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
5

professional quality service have dealt with my claims clearly and explained any additional queries.

IVA
4

I would recommend Payplan to anyone in a similar position to me, with a lot of debt and at their wits’ end on how to keep paying for it

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
5

This is the best thing I have ever done , before Payplan my life was so stressful , I was so worried all the time and never slept worrying bout paying bills and living day to day x once I applied and got excepted my life changed for the better . You are allocated a officer who is only a phone call away x mine is fabulous

IVA
5

very good all round

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
4

Very good put my mind at rest. Not sure what happens at end of 5years though

Self Employed IVA (Bespoke)
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

Self Employed IVA (Bespoke)
5

Excellent service, everything went really smooth

Self Employed IVA (Bespoke)
5

PayPlan were extremely helpful in sorting out my debt problems. An IVA was set up and is running very smoothly two years on. Thank you for giving me back ky peace of mind.

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
5

Since my initial phone call to Payplan their service has been fantastic . I was totally lost with debts spiralling out of control with phone calls day and night. Payplan set up an IVA of which I am nearly half way through which has got me back on my feet with calculated monthly payments and at the end I get a second chance with a clean slate. I cannot thank them enough for their service to me.

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
5

The staff have always been polite and helpful.

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
4

The advisers I have spoken to have been very kind and considerate.

DMP Reviews (Debt Management Plans)

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

Payplan are a really helpful & friendly service for people that can’t see an end to their finance situation. Would highly reccomend to people in the same situation as I feel like a heavy weight has been lifted

DMP
4

Took the stress and frustration out of paying debts

DMP
5

After first contacting National Debtline, my case was taken up by PayPlan. At each stage I was treated sympathetically with each solution explained clearly. With my DMP, PayPlan have helped set up a budget to repay my creditors. They have taken away the worry of contacting each creditor in turn. PayPlan send regular e-mails with different money saving tips etc. It will take time but I am determined to see this through with the help of PayPlan.

DMP
5

Great customer service they do all the work after the initial programme is set up unless one has change of circumstances

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

Trust Deed Reviews

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
4

This has changed my life staff are great with myself very helpful.

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
4

Very helpful

Trust Deed
5

sympathetic but realistic advice provided