PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

All staff very helpful

IVA
4

It certainly provides a near perfect solution to debt problems and gives you a great frame of mind.

IVA
5

So far had excellent service from payplan. Many thanks

IVA
5

Circumstances in life change, some not for the good. Payplan have made a difficult time of my life much easier.

IVA
5

very good all round

IVA
5

I was in a difficult financial situation before Payplan arranged my IVA. Support has also been very good. Advisers always respond and feedback is regular, whether I’ve under paid or over paid my monthly due. Only issue is uncertainty as to when the IVA will end. I’m sure Payplan will inform me of my progress so far.

IVA
5

I’ve scored a five because I have complete piece of mind,and am actually paying off my debts, which is important to me at a rate that I can afford due to Payplan, of which I wholeheartedly thank for there advise and help

IVA
5

I am completely satisfied with the service I receive from Payplan.

IVA
4

Got me out off a black hole!
Only one more year to go.

IVA
4

Professional and courteous throughout always there when you need them

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Excellent hassle free service. Great peace of mind.

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
4

The advisers I have spoken to have been very kind and considerate.

Self Employed IVA (Bespoke)
5

Since my initial phone call to Payplan their service has been fantastic . I was totally lost with debts spiralling out of control with phone calls day and night. Payplan set up an IVA of which I am nearly half way through which has got me back on my feet with calculated monthly payments and at the end I get a second chance with a clean slate. I cannot thank them enough for their service to me.

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

Self Employed IVA (Bespoke)
2

Very good, very helpful and understanding staff.

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

Self Employed IVA (Bespoke)
5

PayPlan have been helpful and understanding at every point of contact, and in helping me manage my debt. Couldn’t ask for more, and it’s such a relief to have my debt under control.

DMP Reviews (Debt Management Plans)

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
5

Just about golding my own due to health/age problems

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

The plan itself is excellent, it is a struggle at times to find the money but we try and manage to pay on time, every month.

DMP
5

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments). I have been very impressed by all of the Payplan representatives that I have contacted; they have been consistently professional, helpful, courteous and sympathetic during what has been a difficult time for us financially. Many thanks to all at Payplan for providing this invaluable solution.

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

excellent lots of support throughout, only problem was companys adding interest so plan is taking longer.

DMP
5

PayPlan were friendly and very clear on what i had to do they helped all the way and kept me informed of everything that was happering.

DMP
5

I have received excellent service re my debt plan

Trust Deed Reviews

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

Trust Deed
4

Very helpful

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

I think Payplan is a great way to pay off debt and to solve financial difficulties.

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.