PayPlan Client Reviews

We work hard to serve our clients with the best possible service and as a result we have been lucky to receive great response from our clients.

Many people come to our website asking which is the best company to use for an IVA or the best company for debt management in the UK. We pride ourselves on providing impartial, tailored debt advice and friendly, personal service. But don’t just take our word for it – check out these reviews from some of our clients…

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IVA Reviews (Individual Voluntary Arrangements)

IVA
5

This is the best thing I have ever done , before Payplan my life was so stressful , I was so worried all the time and never slept worrying bout paying bills and living day to day x once I applied and got excepted my life changed for the better . You are allocated a officer who is only a phone call away x mine is fabulous

IVA
5

Excellent service. Helpful and transparent.

IVA
5

Excellent with everything they do

IVA
5

Payplan has taken a lot of worry from my life. Thank you for all your help

IVA
5

Being in debt can be very upsetting especially when you can`t do anything about it but contacting payplan saved my life They explain everything to you and help you in every way they can making it simple and easy to sort yourself out They are life savers

IVA
5

I am completely satisfied with the service I receive from Payplan.

IVA
5

I found Payplan to be very understanding, professional and reassuring. I have been able to manage my debt with their help.

IVA
5

It’s a relief that my debt will be resolved

IVA
4

The IVA certainly helped us in a difficult time. We did not want to claim bankruptcy as we wanted to honor our debts as much as was financially possible and the IVA allowed us to do that. Payplan was always helpful through the process and I have recommended them to others that are having difficulties with debt. We have been disappointed that there has not been increases to the monthly spend for groceries as these have almost doubled since we started the IVA. This is not regulated by PayPlan so didn’t reflect on the service they offered us.

IVA
5

All staff very helpful

Self-employed IVA (Bespoke) Reviews

Self Employed IVA (Bespoke)
5

Payplan staff were very understanding and caring, especially when concerning delicate personal circumstances.

Self Employed IVA (Bespoke)
4

Very helpful don’t have to worry about debt letters or phone calls anymore

Self Employed IVA (Bespoke)
5

Was a relief to sort out the debt with this company, as very understanding

Self Employed IVA (Bespoke)
5

We can now sleep

Self Employed IVA (Bespoke)
5

Excellent service. Professional advice puts your mind at ease. Would and have recommended to others.

Self Employed IVA (Bespoke)
4

I went into an IVA after not being able to cope with the ever growing financial problems. I went to Payplan as there were no fees involved for myself. I think in the first place I was wrongly advised on two accounts, firstly to sell my house to pay off some debts, and secondly as my wife was involved in three of the debts, not to have transferred these into my name so that we didn’t have two IVAs running and no house. Since then there have been no issues with the IVA until last November when we offered a settlement figure. Although this was accepted it has so far taken 7 months to complete and still no completion letter. Also I was not told that even if you pay off the IVA early, it still stays on your credit file for the full term making it difficult to get anything that would involve a company viewing your file. All in all I have been pleased with the setting up of the IVA but not happy with the advise and the time to wrap up the IVA once concluded

Self Employed IVA (Bespoke)
5

I have only praise for Payplan they have helped me all the way they lifted a burden off my sholders , I would recomend Payplan to anyone .

Self Employed IVA (Bespoke)
5

good friendly and helpful service

Self Employed IVA (Bespoke)
5

Great company very easy to talk to I recto and it to any one struggling to pay credit cards loans … They reduce my monthly payments from £700 to £120 just over 2 years to go and I can be debt free again. Thank you payplan

Self Employed IVA (Bespoke)
5

No problems encountered at all.

DMP Reviews (Debt Management Plans)

DMP
4

Payplan have helped me in more ways than just a debt. It has changed the way we live! not just budgets but solutions! learning to cook/bake to save pennies. days out on a budget and many more ways. the debt has not gone away but its improving so are our lives. Just need to keep going at it .

DMP
5

A truly amazing service that has made a significant difference to the way in which I manage my debts i.e. I no longer have to (beyond making regular, affordable payments). I have been very impressed by all of the Payplan representatives that I have contacted; they have been consistently professional, helpful, courteous and sympathetic during what has been a difficult time for us financially. Many thanks to all at Payplan for providing this invaluable solution.

DMP
5

I rely on DMP, they have been really helpful ,a very organised team and personal debt manager, always quick to respond to any question or query, ready to give advise and dealing efficiently with all creditors on my behalf, i feel safe and trusted and also trust the management . Would recommand to anyone who is struggling with debt repayment or any financila problems. Very good review.

DMP
5

Our contact is always there to help should we have a problem or need help or assistance.

DMP
5

Easy to manage, understanding staff that want to support and help you.

DMP
5

Have been nothing but helpful since the start of my enquiry. Do not know what we would have done without payplan, Thank You.

DMP
5

I have received excellent service re my debt plan

DMP
5

Payplan have always been helpful, considerate and easy to deal with. They understand the problems we have and are considerate in their response to our enquiries. We would recommend Payplan to anybody who needs help with financial difficulties.

DMP
5

Since being with Payplan I have been able to relax and get on with my day to day life in the knowledge that my debts are being paid regularly and that my creditors are satisfied with the arrangements that have been put in place. All personnel at Payplan have been kind and very understanding with regard to my situation and when I have needed to make temporary lower payments they have been there to liaise with my creditors to enable this to happen. I need never talk to my creditors as Payplan do this on my behalf. I would recommend Payplan to anyone who find themselves unable to cope with their debts.
Thank You Payplan!
Pauline

DMP
5

Staff are extremely helpful and considerate and are prepared to listen not judge

Trust Deed Reviews

Trust Deed
4

Trust Deed
5

What a relief to get my finances into some kind of order. Being honest about my situation was a big challenge in itself and having someone to talk to makes all the difference. Pay plan have been very understanding and answer all your questions when your worried

Trust Deed
5

Great service no problems and kept informed of any changes etc.

Trust Deed
5

Very honest kind and patient people

Trust Deed
5

Excellent advice, service and always on hand to help with any issues that arise. Advisers are easy to talk to and always ready to help.

Trust Deed
5

I found the help was what I needed and everything was explained to me. I have peace of mind now I am making the payments requested from me and no that in about 2.5 years I will be free from debt.

Trust Deed
4

Very helpful

Trust Deed
5

Wish I had come to Payplan Scotland earlier . The process is so much easier than I expected & the staff are very friendly & extremely helpful . Would urge anyone in this situation to give them a call as a matter of urgency .

Trust Deed
5

sympathetic but realistic advice provided

Trust Deed
4

This has changed my life staff are great with myself very helpful.