FAQs

Debt Relief Order (DRO)

Our Debt Relief Order FAQs answer the most common questions about DROs, helping you understand how they work and whether one is right for you.

What steps can I take to rebuild my credit score after my Debt Relief Order?

Start small. Using a credit card with low interest or a small overdraft carefully can help prove you can manage money responsibly. Only take on what you know you can afford. Remember, you’ll need to tell a lender about your past DRO if they ask.

What if a company asks for money after my DRO ends?
Don’t pay them. Send them your printed proof from the Insolvency Register. If it’s too late to get a copy, ask them to contact the Insolvency Service’s DRO team directly. They can confirm your debts are cleared.
Do I need to stick to a budget in a DRO?

Yes, our team will work with you to create a budget based on your current circumstances.

You can use this to help you complete your DRO application.

Your budget must be realistic and sustainable, and cover all essential household living costs.

The DRO intermediary will discuss with you, prior to submission, any areas of your essential living costs that the Official Receiver may consider high or low to ensure that your budget is realistic.

The Official Receiver has budget guidelines they consider when approving or declining a DRO application.

If your situation changes after you enter a DRO, including your income or expenses, you’ll need to notify the Official Receiver as soon as possible.

How will my credit score be affected by a DRO?

A Debt Relief Order (DRO) will appear on your credit file for six years from the date it’s approved. This means you could find it harder to borrow or be offered higher interest rates if you apply for credit cards, loans, mortgages or other credit in future.

Can a Debt Relief Order stop bailiffs?

Yes, a Debt Relief Order (DRO) can stop bailiffs, but only from taking control of goods for debts included in the DRO. However, if bailiffs have already taken control of goods, or if there’s a controlled goods agreement (CGA) in place, a DRO may not stop them. It’s important to discuss your situation with your debt advisor to ensure all steps are taken to protect you.