Do I need to pay anything for the service?
No, our service is completely free, however if your creditors don’t agree to the debt write-off, we may recommend other debt solutions that may incur a fee (these will be discussed if necessary).
What if my creditors refuse the write-off?
If your creditors reject the request, don’t worry. We’ll first speak with your creditors to understand why the decision was made and what other information could be provided for them to reconsider. Then, if they are still rejecting the request, we’ll work with you to explore other debt solutions.
How long does the debt write-off process take?
In 2024, on average, it took creditors nine weeks to respond to our request for a debt write-off. It may take longer in some cases, depending on how quickly your creditors respond and the complexity of your case.