FAQs

Debt Settlement

Our Debt Settlement FAQs answer the most common questions about Debt Settlements, helping you understand how they work and whether one is right for you.

What happens if a settlement offer is rejected?

If your creditors don’t accept the settlement offer, you can still use your lump sum to reduce your debts and explore other debt solutions.

How will a debt settlement affect my credit rating?

It depends on the type of settlement you do. A full settlement will appear as “fully satisfied” on your credit file. Partial (or short) settlements will be marked as “partially satisfied” and remain on your credit file for six years.  Your creditors will update your credit file after the settlement is completed.

Do I have to pay a fee if I settle through PayPlan?

No – our debt settlement service is completely free. Some third-party providers charge a fee, so be sure to check before deciding how you want to proceed.