The IVA Process: Step-by-Step

If you’re considering an IVA, it’s important to understand how the process works. From your initial debt assessment through to creditor approval and annual reviews, we explain what to expect at every step.

Step 1: Get debt advice

Even if you think an IVA might be the right choice, it’s important to speak to an expert first. Every debt solution has its pros and cons – and another option may suit your situation better.

One of our trained advisors will review your income, spending and debt level to help you explore all your options. If an IVA is the best fit, we’ll help you take the next step.

Check my options

Step 2: Work with an Insolvency Practitioner (IP)

If you choose to go ahead, you’ll be referred to a qualified Insolvency Practitioner (IP) – a professional licensed to set up and manage IVAs.

Your IP will:

  • Review your finances
  • Help you create a realistic, sustainable budget
  • Explain how an IVA may affect your home or assets
  • Answer your questions and keep you fully informed

We refer clients to our sister companies, PayPlan Partnership Limited or PayPlan Bespoke Solutions Limited, depending on your individual circumstances. Both are fully authorised and experienced.

Step 3: Creating your IVA Proposal

Building your monthly budget

Your monthly IVA payment will be based on what you can afford after covering essential living costs like:

  • Rent or mortgage
  • Bills
  • Food and toiletries
  • Travel
  • Childcare
  • Clothing

You won’t be expected to go without the basics. The goal is to help you repay your debts while still living comfortably.

Your budget will be reviewed each year. If your income increases, you may be asked to increase your payment.

Gathering your information

To prepare your IVA Proposal, you’ll need to provide:

  • Recent bank statements and payslips (three months)
  • Mortgage or rent statements
  • Details of secured loans or car finance
  • Letters from creditors
  • Information about insurance or pension contributions

Being open and honest is essential. Missing or incorrect information can delay or even stop your IVA from being approved. Once ready, your IP will send the Proposal to your creditors.

Step 4: The Creditors’ Meeting

Your creditors will vote on your IVA Proposal. For it to be approved, 75% (by value) of the creditors who vote must agree.

They’ll consider:

  • How much you owe
  • What you’re offering to repay
  • Your income and assets
  • The reasons behind your debts
  • Your commitment to the arrangement

They may ask for small changes, such as reducing non-essential spending – but you won’t be asked to give up everything. The goal is fairness and sustainability.

Step 5: Make your monthly payments

Your IVA payments will reflect your income and household needs. If creditors ask for changes, you can:

  • Accept the revised terms
  • Try to negotiate
  • Decline – but this means your IVA won’t proceed

Your plan will be reviewed each year. If your income goes up, you’ll usually be asked to pay 50% of the extra into your IVA.

If you experience financial difficulties later, your IP can ask creditors to agree to reduce your payment. If accepted, your IVA will continue under new terms.

If you stop paying without an agreed change, your IVA may fail, and creditors can begin chasing you again for the full balance.

Thinking about an IVA but unsure what’s right for you?

Get free debt advice online or call 0800 316 1833 to speak to one of our experts. We’ll explain the solutions available, check what you may be eligible for and help you choose the option that best fits your situation. 

See if an IVA is right for me

FAQs

What if I become seriously ill?

Please contact us as soon as possible. We know these conversations can feel difficult – but you’re not alone, and our dedicated Vulnerability Team is here to support you with care and practical guidance.

Your Insolvency Practitioner (IP) may speak to your creditors and request early completion of your IVA on compassionate grounds.

What happens if I come into money during my IVA?

If you receive a financial windfall – such as inheritance, compensation or lottery winnings – you’ll usually need to pay all of it into your IVA.

Because your creditors have agreed to write off part of your debt at the end of your IVA, any extra funds must be considered.

If the amount’s large, you may be able to offer an early Full and Final settlement.

If friends or family want to help with a lump sum, creditors may accept it as a settlement offer. It doesn’t have to cover everything you owe, but it must be fair and reasonable.

Can I settle my IVA early?

Yes – you can ask to offer a lump sum as a Full and Final settlement.

  • Your creditors will vote on the offer at a Variation Meeting.
  • Even if accepted, your IVA stays on your credit file for six years from the original start date.
  • It remains on the Insolvency Register for three months after completion or termination.

Early settlement can give flexibility, but you’ll still need to rebuild your credit after it completes.

Can I add debts to my IVA?
Because an IVA is a legally binding agreement, adding new debts can be difficult.

  • Forgotten debts: If a debt was missed at the start, it may still be possible to add it. Sometimes a second Creditors’ Meeting is required if the debt is significant.
  • New debts: If you’ve taken on new borrowing since your IVA began, contact us immediately. We’ll explain your options and what this means for your arrangement.
Can an IVA affect citizenship?
Your IVA will appear on the Insolvency Register, which may be visible during a citizenship assessment. It doesn’t automatically prevent approval – and in many cases, it reflects that you’re actively managing your debts responsibly.

Read more FAQs →

FAQs

What if I become seriously ill?

Please contact us as soon as possible. We know these conversations can feel difficult – but you’re not alone, and our dedicated Vulnerability Team is here to support you with care and practical guidance.

Your Insolvency Practitioner (IP) may speak to your creditors and request early completion of your IVA on compassionate grounds.

What happens if I come into money during my IVA?

If you receive a financial windfall – such as inheritance, compensation or lottery winnings – you’ll usually need to pay all of it into your IVA.

Because your creditors have agreed to write off part of your debt at the end of your IVA, any extra funds must be considered.

If the amount’s large, you may be able to offer an early Full and Final settlement.

If friends or family want to help with a lump sum, creditors may accept it as a settlement offer. It doesn’t have to cover everything you owe, but it must be fair and reasonable.

Can I settle my IVA early?

Yes – you can ask to offer a lump sum as a Full and Final settlement.

  • Your creditors will vote on the offer at a Variation Meeting.
  • Even if accepted, your IVA stays on your credit file for six years from the original start date.
  • It remains on the Insolvency Register for three months after completion or termination.

Early settlement can give flexibility, but you’ll still need to rebuild your credit after it completes.

Can I add debts to my IVA?
Because an IVA is a legally binding agreement, adding new debts can be difficult.

  • Forgotten debts: If a debt was missed at the start, it may still be possible to add it. Sometimes a second Creditors’ Meeting is required if the debt is significant.
  • New debts: If you’ve taken on new borrowing since your IVA began, contact us immediately. We’ll explain your options and what this means for your arrangement.
Can an IVA affect citizenship?
Your IVA will appear on the Insolvency Register, which may be visible during a citizenship assessment. It doesn’t automatically prevent approval – and in many cases, it reflects that you’re actively managing your debts responsibly.

Read more FAQs →

Let’s make your debt more affordable

You’re just two steps away from taking back control of your finances and freeing up more money for you and your family.

Getting advice has no impact on your credit score.

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

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Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
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