How a DMP may affect you and your life

Before entering a DMP, it's important to understand how it could affect your credit file, finances, housing and future borrowing.

Does a DMP affect my credit file?

Yes, it can. A DMP isn’t legally binding. This means your accounts may show that you’re paying less than originally agreed. Lenders can see this and it may make getting credit more difficult.

Because a DMP is informal, creditors may still apply defaults or continue to add interest and charges.

How long does a DMP stay on my credit file?

A DMP itself doesn’t appear on your credit file. However, the accounts included in your plan may show reduced payments, arrears or defaults.

Defaults remain on your credit file for six years from the date they’re issued, whether or not the debt has been repaid.

Accounts marked as settled will remain on your credit file for six years from the settlement date.

See if a DMP is right for me

Mortgages and borrowing in a DMP

We don’t recommend taking on more credit while you’re in a DMP, as the focus is on repaying existing debts. However, we understand that circumstances change.

Renting a property

Some landlords and letting agents carry out credit checks. Reduced payments or defaults may be visible and could affect your application.

Getting a mortgage

Lenders may be cautious if you’re in a DMP. You may find it harder to be accepted and, if approved, the terms may be less favourable.

Remortgaging

If you try to remortgage while in a DMP, you may not be offered a competitive rate. If you can’t switch, your current lender may move you to a different rate. A mortgage advisor may be able to help.

Car insurance

You may be credit checked when paying monthly for car insurance. You may still be accepted, but the cost could be higher.

Mobile phone contracts

If you apply for a new phone contract, the provider will usually run a credit check. Choosing a lower monthly plan may improve your chances of being accepted.

Utility bills

Energy and other utility providers may carry out credit checks, particularly when changing payment methods. This could affect the options available to you.

if you’re thinking about borrowing while in a DMP, speak to us first so we can help you understand your options.

Assets and protections in a DMP

A DMP is designed for unsecured debts, such as credit cards or loans and doesn’t include secured debts like mortgages or car finance. These must continue to be paid as agreed.

Your DMP payment is worked out after priority bills and secured debts have been covered.

In some cases, a creditor could apply to secure a debt against your home. If this happens, we can help you understand your options.

What if my circumstances change?

Your income or expenses may change over time.

If anything does change, let us know as soon as possible so your plan can be reviewed.

We carry out yearly reviews to make sure your plan remains suitable. If a different option may be more appropriate at any point, we’ll explain this clearly.

If you’re struggling to maintain payments, speak to us so we can look at your budget again.

Need help with your debts?

We’ve helped thousands of people manage their DMPs during major life changes.

Get debt help online or call us on 0800 316 1833 for a confidential conversation. We’ll explain the solutions available, check what you may be eligible for and help you choose the option that best fits your situation. 

See if a DMP is right for me

FAQs

Why do I have to change my bank account?
If you have a current account with a company you owe money to, you will be required to open a new bank account. This is not only the case with a DMP but you should change your bank account if you are going to make reduced payments to a company that you also bank with. Banks have the “Right to Offset” so any money in your current account could be used to pay another debt with the bank.
Will I have to live on a tight budget during my Debt Management Plan (DMP)?

To enter into and maintain a successful Debt Management Plan you will need to live within a budget, however this is discussed with you openly. PayPlan are required to submit your income and expenditure details to your creditors.

Remember that when we’re negotiating your DMP, it is in your interest if we can show your creditors you are prepared to stick to a realistic budget to help repay your debts.

Will I have to tell my partner about the Debt Management Plan (DMP)?

We offer an absolutely confidential service from start to finish, so PayPlan will never force you to tell your partner about your debt situation, although support is available if you wish to tell them.

A DMP doesn’t usually affect your partner’s credit rating, but if you have a financial association, such as shared debts or guarantor debts, then it could do.

Whenever we contact a client we take great care to avoid divulging the nature of our call to anyone but the client.

Which debts are included in a Debt Management Plan (DMP)?

DMP will only help you make reduced payments to your unsecured creditors, therefore the debts that can be included are:

  • Personal loans (loans taken to purchase cars are fine but Hire Purchase (HP) agreements cannot be included as they are secured against the item being purchased)
  • Credit cards
  • Store cards
  • Catalogues
  • Overdrafts

Secured debts can’t be included in DMPs because any payments on secured debts that aren’t met in full, can lead to the goods being repossessed. This website provides details on house repossession and car repossession, which are all consequences of not maintaining mortgage or hire purchase payments.

Is my home at risk if I enter into a Debt Management Plan (DMP)?
A Debt Management Plan is an informal arrangement which is not legally binding and although having a DMP could reduce the chance that the property would be at risk, there is a chance a creditor could take legal action such as securing a charging order on the property. This would secure the debt and a creditor could force the sale of the property at any point during a debt management.

Read more FAQs →

FAQs

Why do I have to change my bank account?
If you have a current account with a company you owe money to, you will be required to open a new bank account. This is not only the case with a DMP but you should change your bank account if you are going to make reduced payments to a company that you also bank with. Banks have the “Right to Offset” so any money in your current account could be used to pay another debt with the bank.
Will I have to live on a tight budget during my Debt Management Plan (DMP)?

To enter into and maintain a successful Debt Management Plan you will need to live within a budget, however this is discussed with you openly. PayPlan are required to submit your income and expenditure details to your creditors.

Remember that when we’re negotiating your DMP, it is in your interest if we can show your creditors you are prepared to stick to a realistic budget to help repay your debts.

Will I have to tell my partner about the Debt Management Plan (DMP)?

We offer an absolutely confidential service from start to finish, so PayPlan will never force you to tell your partner about your debt situation, although support is available if you wish to tell them.

A DMP doesn’t usually affect your partner’s credit rating, but if you have a financial association, such as shared debts or guarantor debts, then it could do.

Whenever we contact a client we take great care to avoid divulging the nature of our call to anyone but the client.

Which debts are included in a Debt Management Plan (DMP)?

DMP will only help you make reduced payments to your unsecured creditors, therefore the debts that can be included are:

  • Personal loans (loans taken to purchase cars are fine but Hire Purchase (HP) agreements cannot be included as they are secured against the item being purchased)
  • Credit cards
  • Store cards
  • Catalogues
  • Overdrafts

Secured debts can’t be included in DMPs because any payments on secured debts that aren’t met in full, can lead to the goods being repossessed. This website provides details on house repossession and car repossession, which are all consequences of not maintaining mortgage or hire purchase payments.

Is my home at risk if I enter into a Debt Management Plan (DMP)?
A Debt Management Plan is an informal arrangement which is not legally binding and although having a DMP could reduce the chance that the property would be at risk, there is a chance a creditor could take legal action such as securing a charging order on the property. This would secure the debt and a creditor could force the sale of the property at any point during a debt management.

Read more FAQs →

Let’s make your debt more affordable

You’re just two steps away from taking back control of your finances and freeing up more money for you and your family.

Getting advice has no impact on your credit score.

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

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Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

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