Or you can call us on freephone 0800 280 2816. Our phone lines are open between 8am to 8pm from Monday to Friday and 9am to 3pm on Saturday.
Please contact your case officer to discuss your enquiry.
DMP Clients call 0844 855 2163
IVA Clients call 0844 855 2171
Trust Deed Clients call 0844 209 2796
Bespoke IVA Clients call 0844 855 2167
PayPlan Scotland Clients call 0844 209 2796
All calls cost 7p per minute plus your phone company’s access charge.
Alternatively, visit PayPlanPlus and you can submit an email through the ‘Messages’ area
We check our emails every thirty minutes during office hours. Under normal circumstances, we will reply within the hour.
Use our simple Debt Help Form to give us an overview of your financial situation and give an indication of your circumstance prior to speaking to you.
At PayPlan, we help people resolve their debt problems by providing a wide range of practical, long-term debt management solutions including Individual Voluntary Arrangements, Debt Management Plans and Trust Deeds.
PO Box 9562