Let’s make your debt more affordable
You’re just two steps away from taking back control of your finances and freeing up more money for you and your family.
No impact on your credit score.
Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly
Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly
If you already have a plan with us, you can log into your account and send us a secure message on PayPlan Plus.
If you need to speak to a specific team, you can find their contact details below.
If possible, please have your PayPlan ID Number or Case Reference Number to hand.
IVA Team
8am-8pm Monday to Thursday
8am-5pm on Friday
LanguageLine Solutions
We’ve partnered with LanguageLine Solutions to provide a language interpretation service to support anyone who may require it.
The translation service is available between 9am and 5pm, Monday to Friday.
BSL interpretation service
We work with SignVideo to allow customers using British Sign Language to video call us via an interpreter.
Press & media queries
For any press, journalist or media enquiries, please contact our team at online@payplan.com.
Please contact us if you would like to be added to our mailing list to receive regular updates and press releases.