What is an IVA?

An Individual Voluntary Arrangement (IVA) is a legally binding agreement between you and your creditors that allows you to repay what you can afford over a fixed period. At the end of your IVA, any remaining unsecured debt is written off – helping you move forward to your next chapter.

Key points about an IVA at a glance

  • Legally binding – Once approved, creditors can’t take further action as long as you stick to the terms.
  • Not a guarantee – Your IVA is only approved if at least 75% (by value) of voting creditors agree.
  • One monthly payment – You pay a single, affordable amount each month – based on your budget – for up to five or six years.
  • Debt write-off – Any remaining unsecured debt is written off when your IVA is successfully completed.
  • Fees included – All setup and management fees are built into your monthly payment – no extra charges.
  • Property protection – If you’re a homeowner, you may be asked to extend your IVA by 12 months rather than release equity from your home under the 2025 IVA Protocol[1].
  • Credit rating – Your credit rating will be impacted for six years from the start of the IVA.
  • Insolvency Register – Your name will be added to the Insolvency Register for the duration of the IVA plus three months after completion.
  • Available in England, Wales and Northern Ireland (if you reside in Scotland, a Trust Deed is a similar solution to an IVA).

[1] The 2025 Protocol only applies for IVAs approved after July 2025. Previous IVA Protocols apply for IVAs approved before then.

Do I qualify for an IVA?

Before recommending an IVA, we’ll carry out a free, confidential assessment of your financial situation to check if it’s the right option – or if another solution might work better. If you’re eligible for an IVA and you choose to go ahead, we’ll refer you to one of our sister companies, who will explain the IVA process in detail, your responsibilities and the fees included.

See if an IVA is right for me

What debts can be included in an IVA?

An IVA can include most unsecured debts, such as:

  • Credit cards
  • Personal loans
  • Overdrafts
  • Payday loans
  • Store cards and catalogues
  • Council tax and utility arrears

Some debts can’t be included, such as:

How much debt is written off in an IVA?

This depends on what you can afford to repay.

Example:

You owe £20,000 and can afford to pay £100 a month. Over five years (60 months), you’d pay £6,000 in total into your IVA. This amount covers:

  • What your creditors receive.
  • The fees for setting up and managing the IVA.

At the end of the arrangement, any remaining unsecured debt is written off. In this example, that’s around £14,000.

Just remember:

  • The amount you repay is based on what you can afford, not the total amount you owe.
  • The fees for an IVA are included within your agreed monthly payments, so you won’t pay extra.

Can my payments change in an IVA?

Yes, your IVA is flexible if your circumstances change.

  • If your income increases, your monthly payment may increase too – reducing the amount written off.
  • If your income drops, your payments may be lowered – and you may write off more debt as a result.

You’ll complete an annual review to ensure your payments remain affordable.

How is an IVA set up?

  1. One of our advisors will assess your situation and explain your options.
  2. If an IVA is right for you, we’ll refer you to one of our sister companies, who are licensed IVA providers – either PayPlan Partnership Ltd or PayPlan Bespoke Solutions Ltd.
  3. Your Insolvency Practitioner (IP) will prepare a Proposal and present it to your creditors.
  4. Your IVA will start if creditors holding at least 75% of the debt value (who vote) approve it, and you also agree to your IVA being approved.

Thinking about an IVA but unsure what’s right for you?

Get free debt advice online or call 0800 316 1833 to speak to one of our experts. We’ll explain the solutions available, check what you may be eligible for and help you choose the option that best fits your situation. 

See if an IVA is right for me

FAQs

What if I become seriously ill?

Please contact us as soon as possible. We know these conversations can feel difficult – but you’re not alone, and our dedicated Vulnerability Team is here to support you with care and practical guidance.

Your Insolvency Practitioner (IP) may speak to your creditors and request early completion of your IVA on compassionate grounds.

What happens if I come into money during my IVA?

If you receive a financial windfall – such as inheritance, compensation or lottery winnings – you’ll usually need to pay all of it into your IVA.

Because your creditors have agreed to write off part of your debt at the end of your IVA, any extra funds must be considered.

If the amount’s large, you may be able to offer an early Full and Final settlement.

If friends or family want to help with a lump sum, creditors may accept it as a settlement offer. It doesn’t have to cover everything you owe, but it must be fair and reasonable.

Can I settle my IVA early?

Yes – you can ask to offer a lump sum as a Full and Final settlement.

  • Your creditors will vote on the offer at a Variation Meeting.
  • Even if accepted, your IVA stays on your credit file for six years from the original start date.
  • It remains on the Insolvency Register for three months after completion or termination.

Early settlement can give flexibility, but you’ll still need to rebuild your credit after it completes.

Can I add debts to my IVA?
Because an IVA is a legally binding agreement, adding new debts can be difficult.

  • Forgotten debts: If a debt was missed at the start, it may still be possible to add it. Sometimes a second Creditors’ Meeting is required if the debt is significant.
  • New debts: If you’ve taken on new borrowing since your IVA began, contact us immediately. We’ll explain your options and what this means for your arrangement.
Can an IVA affect citizenship?
Your IVA will appear on the Insolvency Register, which may be visible during a citizenship assessment. It doesn’t automatically prevent approval – and in many cases, it reflects that you’re actively managing your debts responsibly.

Read more FAQs →

FAQs

What if I become seriously ill?

Please contact us as soon as possible. We know these conversations can feel difficult – but you’re not alone, and our dedicated Vulnerability Team is here to support you with care and practical guidance.

Your Insolvency Practitioner (IP) may speak to your creditors and request early completion of your IVA on compassionate grounds.

What happens if I come into money during my IVA?

If you receive a financial windfall – such as inheritance, compensation or lottery winnings – you’ll usually need to pay all of it into your IVA.

Because your creditors have agreed to write off part of your debt at the end of your IVA, any extra funds must be considered.

If the amount’s large, you may be able to offer an early Full and Final settlement.

If friends or family want to help with a lump sum, creditors may accept it as a settlement offer. It doesn’t have to cover everything you owe, but it must be fair and reasonable.

Can I settle my IVA early?

Yes – you can ask to offer a lump sum as a Full and Final settlement.

  • Your creditors will vote on the offer at a Variation Meeting.
  • Even if accepted, your IVA stays on your credit file for six years from the original start date.
  • It remains on the Insolvency Register for three months after completion or termination.

Early settlement can give flexibility, but you’ll still need to rebuild your credit after it completes.

Can I add debts to my IVA?
Because an IVA is a legally binding agreement, adding new debts can be difficult.

  • Forgotten debts: If a debt was missed at the start, it may still be possible to add it. Sometimes a second Creditors’ Meeting is required if the debt is significant.
  • New debts: If you’ve taken on new borrowing since your IVA began, contact us immediately. We’ll explain your options and what this means for your arrangement.
Can an IVA affect citizenship?
Your IVA will appear on the Insolvency Register, which may be visible during a citizenship assessment. It doesn’t automatically prevent approval – and in many cases, it reflects that you’re actively managing your debts responsibly.

Read more FAQs →

Let’s make your debt more affordable

You’re just two steps away from taking back control of your finances and freeing up more money for you and your family.

Getting advice has no impact on your credit score.

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

pdhf-pound pdhf-pound-coinspdhf-poundspdhf-pound-notespdhf-house-ownpdhf-house-rent pdhf-house-family pdhf-briefcasepdhf-job-seekerpdhf-retired pdhf-working-hourspdhf-studentpdhf-jobpdhf-phonepdhf-house-otherpdhf-debt-2pdhf-debt-3pdhf-debt-4 pdhf-debt-1pdhf-yespdhf-nopdhf-checkpdhf-livechatpdhf-self-employedpdhf-whatsapppdhf-intercom

What's your approximate level of debt?

Great! It looks like we can help you.

Simply complete your details below and connect to one of our friendly advisors.

How would you like to connect?

Best time for us to call

Excellent, professional, friendly and empathetic service. PayPlan have given us our lives back!
Sandra Daly

Sandra Daly

Secure & confidential