Can anyone help me out here??
i owe money to HFC and they have instructed a firm of solicitors to collect the debt. the relationship with these people has been ok but i am unable to keep up the regular payments i agreed with them although i always catch up after a few months. problem is they have been phoning my employer and asking for information about my employment status and income. i have asked them 3 times now to take the work no off their records as this is a personal matter and nothing to do with work. they refuse to do this as they say they need this if they need to put an attachment of earnings order on me.
my understanding is that they cannot do this, it would be a court that did this and i would happily disclose this info to a court. i dont no how they got the number anyway because i never diclosed any employment details and the details i gave on the original loan are now different.
the question i am really asking is can i complain to someone as my complaints to the firm of solicitors are falling on deaf ears.