In the refund it says that they have taken off an amount to bring my account up to date but this may mean my monthly contracted repayments may change & that another company will write to me to tell me of changes to my monthly repayments.
Would I be able to get a f&f settlement figure from them & pay off this 1 loan, still pay the same amount to payplan & they divide the extra between my other debts?
There would be some money left over if I did this & I would really like to pay family members back money owe them which isn't included in payplan.
I have done my PPI claim separate to payplan - I did ask them could I do it myself & they said it was fine. I am also waiting replies on my ppi claim for credit cards.