They wont accept payments and refered the arrears to a company called Bridge Collections in Manchester. They have threatened legal action on behalf of Intelligent Finance if arrears remain unpaid.
I sent them a letter refering them to PayPlan and explained the circumstances but today they said they had refered it to a solicitor for legal action, whatever that means.
Will sent the letter to PayPlan - any comments from anyone?
Companies like Northern Rock, HSBC, Barclaycard, Halifax, Cahoot have all accepted the plan - Mint have not and Lloyd TSB have not along with IF - will never use this company again - been with them 6 years with perfect repayment record and current account but they are not nice to deal with.