My CRF with Experian shows an entry for Egg with the date of default correct. Furthermore it shows that the account was satisfied on 24/03/2011.
This is where it gets a bit bizarre:
Within this entry for Egg there is a bit that states "Debt Assigned to CAIS Member" with the date 01/08/2011. So it would appear that although the debt was satisfied in March 2011 it was assigned to someone else in August 2011 !
There is a second entry in my CRF with Experian which is for the same default amount and the same default date, for Britannica Recoveries - Arrow. The only useable information this entry holds is a field called Current Balance. This shows the entry "satisfied" but no satisfaction date.
This appears to me as if Egg have passed the account over to a third party, Britannica Recoveries, but AFTER the account was satisfied via my DMP with Payplan. I'm not sure where to start with getting this information corrected so any help would be gratefully received.