Wonga loan write offs and your debts

Written by Tracey Davies on 7 October 2014

On 2 October, 2014 Wonga announced they will be writing off around 330,000 loans. 45,000 more will have their interest and charges removed.  This has been agreed with the Financial Conduct Authority (FCA) that regulates the payday loan market.

The FCA decided that Wonga had given loans to some customers without checking if they could realistically pay the money back. From the 2nd October Wonga will agree additional requirements to their lending criteria to ensure all future loans are affordable.

Wonga has also committed to contacting all customers whose loans would not have been made had they been subject to the new affordability criteria.

Wonga has agreed to directly contact all customers impacted by the by 10th October

You can find out more information from the www.wonga.com  or http://www.fca.org.uk/news/wonga-redress-unfair-debt-collection-practices

Will I get my Wonga loan written off?

If you have a Wonga loan at the moment you will affected in one of three ways:

  • If your loan would have been approved with Wonga’s new affordability checks, nothing will change and you will have to pay your loan back as normal
  • If your loan would have been refused using the new affordability checks and you were in arrears for up to 29 days on the 2nd October, the interest and charges on your loan will be cancelled. You only need to pay back the amount you borrowed and Wonga will give you four months to do this. This applies to about 45,000 Wonga customers
  • If your loan would have been refused using the new affordability checks and you were more than 30 days in arrears on the 2nd October, your loan will be written off altogether and there’ll be nothing more to pay. This will happen to around 330,000 people

This ruling from the FCA only applies to Wonga loans. If you have a payday loan with any other company, you will not be affected.

How does this affect my Debt Management Plan?

If you have a debt management plan or an IVA with a Wonga loan included, we will need to change the amount owed or remove it from your plan.

You will hear from Wonga by Friday, 10 October. Please contact us after this time to let us know if the balance has been reduced or cancelled.

If you do not have a Wonga loan included in your plan you do not need to take any further action.

Filed under Money Saving Ideas

This article was checked and deemed to be correct as at the above publication date, but please be aware that some things may have changed between then and now. So please don't rely on any of this information as a statement of fact, especially if the article was published some time ago.

2 thoughts on “Wonga loan write offs and your debts”

  • Michael reyes

    November 14, 2014 at 9:19 am

    i have a loan to wonga and I’m in management plan but I didn’t receive any email. Does it mean that my debt is not written off? Thanks

    Reply Report comment

    • Rich Wells

      November 18, 2014 at 8:36 am

      Hi Michael,

      I forwarded you message to our helpline team and they say in this instance you would need to contact Wonga directly to be sure of the account status. Initially Wonga did specify that they would write to all clients to confirm if they have been affected, the only way to know for certain would be to clarify directly with Wonga.

      If you need any further advice please contact our helpline on 0800 280 2816 or 0207 760 8980 via a mobile. Alternatively you can fill in our online form https://www.payplan.com/debt-help/ and we shall ring you back.


      Reply Report comment

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