debt support Archives | PayPlan Free debt help & advice Mon, 18 Sep 2023 09:40:24 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.3 102254873 PayPlan finalists in three categories at Vulnerability Awareness Gala Awards https://www.payplan.com/blog/payplan-finalists-in-two-categories-at-vulnerability-awareness-gala-awards/ Fri, 15 Sep 2023 13:38:28 +0000 https://www.payplan.com/?p=125913 We’re excited to announce that we’ve been named finalists across three categories at this year’s Vulnerability Awareness Gala Awards.The shortlist is for:‘Debt Advice Provider of the Year’ in the Collections and Customer Service Awards (CCS)‘Best Vulnerable Customer Support Team’ in the Utilities & Telecoms Awards (U&T)Natalie Sentance in the ‘Vulnerability Champion‘ category across both the […]

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]]> 125913 PayPlan survey results show lives are on hold due to rising living costs https://www.payplan.com/blog/payplan-survey-results-shows-lives-are-on-hold-due-to-rising-living-costs/ Wed, 22 Mar 2023 12:10:07 +0000 https://www.payplan.com/?p=124942 Four in five people have said they’re suffering with their mental health due to the cost-of-living crisis, our latest survey has revealed. Results from our recent impact survey highlighted that 79% of respondents also felt increasingly isolated because of the cost-of-living crisis.

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]]> 124942 Client story: Ellie hopes to help others struggling with bipolar disorder and their debts https://www.payplan.com/blog/client-story-ellie-hopes-to-help-others-struggling-with-bipolar-disorder-and-their-debts/ Wed, 22 Mar 2023 09:36:38 +0000 https://www.payplan.com/?p=124930 In our latest case study, we caught up with our client Ellie, who wanted to share her story in order to help other people who were struggling with bipolar disorder and their debts, to encourage them to reach out to PayPlan for help in their time of need.BackgroundEllie first came to PayPlan in August last […]

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]]> 124930 PayPlan continues work with Plain Numbers as three more staff members become practitioners https://www.payplan.com/blog/payplan-continues-work-with-plain-numbers-as-three-more-staff-members-become-practitioners/ Mon, 09 Jan 2023 13:35:27 +0000 https://www.payplan.com/?p=124587 PayPlan continues to act on its commitment to improving its services for customers with low numeracy levels after a second wave of staff became Plain Numbers practitioners.Plain Numbers help firms support their customers by presenting numbers and data in a new way to increase engagement with debt advice, while also improving levels of understanding for […]

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