When are we open over the festive season 2015-2016?
Like most people, we’re taking a bit of a break over the festive season, so our opening hours are changing slightly. If you’re a new client and you need debt help, check out below when our Helpline is open. If…
Top 10 FAQs about Trust Deeds
PayPlan Scotland speak to hundreds of clients in Trust Deeds every day. Some questions come up time and time again, so the team at PayPlan Scotland have put together a list of the Top 10 things they get asked about…
The state of holiday spending
The festive season is here. It’s time to enjoy quality time with friends and family, wrap up the year at work, party, and of course spend spend spend. For many of us, Christmas is the time of year where our…
Caring for the Carers
When Martin’s mother became ill in 2013 he took some time off work to care for her. He’d worked for the same motor dealers for 25 years but despite this, Martin lost his job because of the amount of…
Worrying problem of elderly in debt
When Judith (72) looks back on the amount of debt she was in she can’t pinpoint the exact reasons why she owed so much.“It was nothing in particular, no splashing out on a car or anything like that,” she said.…
Top 10 Questions about Debt Management Plans
Supporting Armed Forces’ veterans
Royal Marine veteran John (64) served his country for 30 years and rose up the ranks to Warrant Officer Class 1. He saw service in Cyprus, Bosnia and both Gulf Wars and was awarded the Queen’s Gallantry Medal for action…
ARE YOU WORRIED ABOUT THE RISE OF INTEREST RATES? YOU’RE NOT ALONE
In autumn this year we surveyed hundreds of homeowners already living on a tight budget asking how to a rise in interest rates would affect their finances.While the Bank of England held interest rates again, our survey revealed 72% of…
Looking after our Vulnerable Clients
Mel McCulloch (50) works in Helpline at PayPlan and takes calls from prospective clients who are looking for help and solutions to their debt problems Like many other PayPlan staff Mel has undergone training regarding vulnerable clients and mental health…
Client Case Study – Mary
By the time Mary (57), a Sales Administrator who lives near Canterbury, contacted Payplan in 2003 she and her husband were £95,000 in debt. “It still frightens me to actually see it written down,” said Mary. “We had eight…
Extra help and support for our Vulnerable Clients
Ellie Ntalampira (23) has worked as a Client Liaison Officer with PayPlan for the last two years and her job involves talking to clients and helping them find the best solution to their debts problems. “I’ve received training to help…
Client Case Study – Eric
Eric (59) used to work as a manager for a large DIY store in the North East until he had a major accident in 1991, when he broke his neck and his back. From being fit and healthy and earning…
Dealing with our Vulnerable Clients
Client Case Study – Michael
Michael (41), a Care Manager for Social Services, found his debts mounting after taking out a large loan for the purchase of a caravan. “I had credit cards and other bills to pay but once I took out the…
What affects your credit rating?
There are some things that will obviously affect your credit rating; failing to make payments, and overloading yourself with debt and County Court Judgments (CCJs). You probably already know that these will affect how much of a risk future lenders…
Top Tips for Curbing your Daily Spending Habits
It doesn’t matter how many big money decisions you make or how many tough choices you take to get your debt under control: if you’re spending too much on day-to-day stuff then you’ll struggle to fix your finances. A coffee,…
Client Case Study – Harry
Harry (42), an account manager from Northampton, started gambling when he was 18 but his addiction took hold when he hit his 30s.“I started out on pub fruit machines but then I moved on to the gambling machines in the…
Client Case Study – Simon
During Simon’s first marriage he admits to living beyond his means, spending money on holidays and maintaining their lifestyle. By the time he and his wife split up Simon, (42) from Derby, was left with a debt of £30,000, an…
Mark Haddock – Client Case Study
When Mark’s ex-wife left she took with her his 10 credit cards and ran them all up to their limits, leaving him with a debt of £64,000.“I tried to cancel the cards but the banks told me they could only…