Problems Opening A New Basic Bank Account?

Writing by Diane on Thursday 1 May 2008

Debt Question Of The Week

I have been trying to open a new cash card account at the bank but they keep telling me I can’t have a basic bank account and that I must apply for a current one. Do I have to ?

1) If you are trying to resolve your debt situation and want a neutral account, then a basic, instant access cash card account is the best option.

2) Whichever neutral bank you approach, you should remember that you are the customer and the bank should be seeking to open the basic account that you are asking for.

3) It isn’t clear whether bank staff have incentives for persuading clients to open current accounts, but you should maintain that it is only a basic cash card that you need, as a current account would involve a credit check.

4) You do not need the overdraft facility or cheque book that comes with a current account either. Everyone has the right to have a basic card account.

5) Find out more about Basic Bank Accounts here.

For further debt advice, call Payplan on 0800 917 7823 or submit an enquiry online.

Filed Under  Debt Question of the Week?, Question of the Week ?, UK Debt News  |  Trackback

Comments

2 Responses to “Problems Opening A New Basic Bank Account?”

  1. Shalina on May 19th, 2008 12:43 pm

    Hello,

    I am having difficulty proving my address as I do not pay taxes on my job (It is minimum wage) and I only hold a private tenancy agreement with all bills inclusive so none in my name.

    Can you please offer me any information?

    Thank you

  2. Paul on May 27th, 2008 9:38 am

    Hi Shalina

    You could try asking your landlord or letting agency to provide you with a letter confirming your residency at the address. Failing that, do you have any recent Photo ID that would prove this?

    Kind Regards

    Paul

Leave a Reply